The following is a pieced together DM (direct message) conversation I had with a friend of mine on Twitter we’ll call “Nancy” but that is not his/her name. Because of the 140-character limitation some sentences took place over several tweets. Also, I’ve elongated many “twitter-speak” abbreviations. —– Nancy: I worked really hard to give a…
During the recently held Extreme Business Makeovers event, I had the honor of being onstage with the great, Zig Ziglar himself, along with Mrs. Jean “The Redhead” Ziglar, proud son, Tom Ziglar, mega-successful entrepreneur, Howard Partridge, and my great friend, XBM Creator, Thom Scott as Zig delighted the crowd with his wisdom. At one point,…
First, please understand this is not a rant. Not that I don’t like to read a rant every so often. My friends, Rebel Brown and Randy Gage occasionally write rants and I always learn something from them. But, that’s not what this is. This is simply one of those things that – while it happened…
Note the title? How often do we say that to another or, if not say it, how often do we think it? If I were to be honest with myself, however, I’d have to admit, “No I don’t know what you’re thinking. I only know what I’m thinking.” Let’s take it a step further: I…
While it’s true that we shouldn’t sweat the small stuff, that’s not to say that small details are not important. Really, we are talking about two entirely different things. Indeed, “the little differences often make the big differences” and those who understand and — just as importantly — act upon this principle tend to meet…
We ended Part One by asking, “What do you think my main challenges were with the way ‘David’ handled the upsell?” In both the Blog Comment section and on my Facebook pages, there were many excellent points and responses, with many of you nailing the jist of what quickly turned me off and caused me…
Interesting experience at the local AT&T store while purchasing a new carrying case for my IPhone. “David” was very friendly and solicitous. He even took it upon himself to hand-clean my Iphone, handling it with great care (and communicating such) and then personally putting it into its new case. He then told me that because…
After several articles dealing with issues such as emotions and ego, and where ego was seen as the cause for many of life’s negative results or situations, we ended with the question: Is the human ego, in and of itself, a bad thing? Well, we didn’t exactly end it that way, since I answered, “not at…
In Part One we saw there are two main emotions which drive our decisions; the desire for pleasure, and the avoidance of pain. We ended by seeing that – depending upon the particular pleasure being sought or pain being avoided – the human ego can begin to play a rather large part. Have you ever…
In a previous post we looked at the role our emotions play in making most decisions of significance. As human beings, we are a strange creature – making very important decisions based on what we want at the moment rather than what we know is really best for us. Yes, before we rationalize (tell ourselves…
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