In the original The Twilight Zone television series, there was an episode that periodically comes to mind and haunts me to this day. (It really doesn’t haunt me; it’s just fun to think about)…(okay, it haunts me a little)…(HELLLLLP!). It had to do with a small-town resident apparently possessing the meaning of life. Whenever he’d…
In a recent post we discussed how paying attention to detail and doing those little things right (especially those your competitors don’t do) can set you apart from the crowd and make the big difference in your business. I was reminded of this last month when arriving at a doctor’s office in West Palm Beach.…
As he worked has way up through the ranks of PepsiCo, David Novak had a realization: you can’t lead a great organization of any size without getting your people aligned, enthusiastic, and focused relentlessly on the mission. Fortunately, as he was growing in position, he was also a constant and ongoing student of leadership. He’d…
A recent post by Seth Godin reminded me how great it is to be able to admit when one has made a mistake. It’s not always great to make the mistake. In fact, often it’s painful, hurtful and downright uncomfortable. However, when we can admit we made the mistake, take full responsibility for it, and…
If you’ve ever had a mentor who deeply touched your life — or wished you had — then you will really enjoy the power and significance of Walking With Justice by Dr. Mollie Marti. The combination Doctor/Lawyer/speaker goes back into her memories and documents the time she spent and lessons learned from the late Federal…
In 2006, Stephen M.R. Covey, with coauthor Rebecca R. Merrill, wrote a book from which I have quoted at practically every single one of my live programs. The Speed of Trust showed the world that trust — typically thought of as a “soft skill” — is actually a quantifiable skill with huge economic value and,…
I recently posted on my Facebook page the very words from the above title: “Acknowledge The Problem, But Live In The Solution.” The basic idea is to put the focus on where it should be, while not ignoring the cause. One annoyance I have every so often with the world of personal development is that…
Last week I attended a two-day Implementation Accelerator at Infusionsoft Headquarters just outside Phoenix, Arizona. You might be familiar with the company; they are well-known for their high-quality marketing automation software. They also have a reputation for extraordinary customer support. We’ve been utilizing their software for several years. Because we’ve wanted to make our Certified…
According to Dr. Ivan Misner, Founder and Chairman of BNI, Business Network International, “The more effective you are at communicating with and building relationships with members of the opposite sex the more successful you will be in your professional career.” And, teaching us to be able to do this effectively is the theme of his…
By and large, people are “reactive.” They will often react unthinkingly to the circumstances and situations with which they are presented. This includes adults, children and babies. Example: A two-year old falls down unexpectedly. He looks at Mom and Dad for an interpretation of what happened. If they laugh as though it’s funny, he’ll probably…
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