My friend Robin Sharma, author of The Leader Who Had No Title, recently tweeted a quote (based on a passage by Lao Tse’s, Tao Te Ching), that I believe to be an extremely cool and profound truth: “The best leaders of all, the people know not they exist. They turn to each other and say,…
What does the term, “Yes-Man” (or, “Yes-Woman”) mean to you? Possibly, the person who is so insecure that he says “yes” to any person, thing or idea in order to be liked and accepted? Well, when it comes to Positive Persuasion, that kind of Yes-Person is not the kind we mean. Instead, we are talking…
Just recently, I received a question from a reader on my Facebook page. She wanted my advice regarding a hurtful situation that came up for her. Immediately below is her question and then my response. If I may suggest; please form your own response before you read mine. Then, after you read mine, I want…
“What can I do to help?” This question is the one often asked by professional educator, Joani Altshuler. When? When she walks into a meeting with a parent, after first being warned that “the parents are irate!” (Ms. Altshuler works in a very challenging school situation, which is not the topic of this article. In…
In the classic, My Voice Will Go With You: The Teaching Tales Of Milton H. Erickson, by Sydney Rosen, there is a story in the foreword by Dr. Lynn Hoffman that reaches the very essence of Winning Without Intimidation: “{There was a time} when Erickson, who as a young man sold books to pay his…
Well, this past weekend was certainly a special one. Paul Martinelli and I hosted The Big Event in West Palm Beach, FL, which brought together speakers including Carrie Wilkerson, Dr. John Maxwell, Randy Gage and Les Brown. Each speaker, including Paul, was magnificent and shared wisdom and information that led to many – what could…
A reader was in the midst of a very challenging and upsetting situation and asked for an effective way to handle it: “Dear Bob, the organization I belong to used to send plants and flowers to those members who were ill. Although the money is there to continue doing this, they have decided to stop.…
I enjoy many of the posts my friend, Alice Flanders shares on her Facebook page. She often posts stories regarding incidents in her life. Many are funny; some are sad. There’s usually a lesson containing some very fine wisdom, although I’m not she sure always realizes it. She’s a much better teacher than she thinks…
Yes, I heard it again; while a young kid talked endlessly, a person nearby, with a wink in his voice, commented that “he’ll be a good salesperson one day.” As I grow older and wiser (first one a definite; second one debatable) I find there are fewer and fewer phrases that elicit within me a…
In the previous post we saw that not everyone who we believe will benefit from our products or services will choose to buy. And, while we cannot be emotionally attached to the outcome and still be effective, we can still do our best to help them. The key is to both understand and respect the…
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