Bob is author/coauthor of numerous books on sales, referrals, influence, persuasion, and people skills. His business parable,
The Go-Giver, (coauthored with John David Mann) is an International Bestseller with well over one million copies sold and published in 30 languages.
Join “The Go-Giver® Success Vault” and have access to all of Bob's online courses plus much more at
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Today is Thanksgiving in the U.S. It’s a day that reminds us how much we truly have to be thankful for. With all of life’s hurriedness and angst, it’s so easy to forget the many blessings we’ve been given. Doesn’t it sometimes seem like such a stretch when assigning ourselves the task of listing our…
It’s so very basic; yet, it is perhaps the key element to understand when it comes to the art of leadership, influence, persuasion and Winning Without Intimidation. While I hesitate to use the word “everyone” it really does seem that everyone, at their most basic level, wants and desires to feel good about themselves. They…
In Part One we learned from Les Giblin that people will often live up to the very traits you give them to live up to. I remember years ago – right after reading that in his book – having an opportunity to utilize this method with a person from whom I needed some specialized information.…
Yep – it’s true. Give someone a positive trait or characteristic to live up to and the chances are, they will. This is not just a feel-good philosophy but one that has proven to work time and again. In a previous article we looked at one reason. Now, let’s discuss another. In Les Giblin’s classic,…
Last post centered around a quote by Swiss psychiatrist, Carl Jung, who wrote, “When an inner situation is not made conscious, it happens outside as fate.” And, since most of our emotional junk lies within our much larger unconscious — thus it isn’t usually even considered — there’s a good chance it will manifest as…
Recently, I read a “Twitter tweet” by one of my many great friends from “Across the Pond” Natalie Lamb, who quoted the Swiss psychiatrist, Carl Jung: “When an inner situation is not made conscious, it happens outside as fate.” Wow. Wow. And, Wowee Wow Wow! How often do we find ourselves in uncomfortable positions or…
In the news today…somewhere in your town, someone did a really good and kind deed for someone else. Oh, it probably won’t be reported on the nightly newscast or in the morning newspaper. But, rest assured, it did happen. And, it actually does quite often. In fact, you might have even been the one that…
In past articles, we’ve looked at words and attitudes we can take that will almost immediately give us the edge in bringing a potential conflict to a mutually beneficial, win/win solution. From a pleasant, sincere smile to, what I call, “apologizing in advance” when having to take someone away from what they’re used to doing,…
After completing a quick purchase or other business transaction with someone, instead of just saying “thank you”, let them know you appreciate them. A genuine smile and a quick, “I appreciate you” or “I appreciate ya’” works just fine. It’s that little extra special touch that separates you from everyone else – even the polite…
Being in control of our feelings and emotions doesn’t mean we ignore them and shut them down. It does mean we stay in charge of them. In other words, we control them rather than vice-versa. But how? While we’ve explored this topic in past articles, let’s look at another way; this in response to a…