Bob speaks for corporations and associations internationally, including fortune 500 companies, franchises, and numerous direct sales organizations. He is coauthor of the International Bestseller, The Go-Giver, as well as Go-Givers Sell More, The Go-Giver Leader, The Go-Giver Influencer, and author of the sales classic, Endless Referrals and Adversaries into Allies. The Go-Giver has been published in over 30 languages and has sold over a million copies. Join Bob on Clubhouse: @bobburg

Being Boss And Being Friends

One of the biggest difficulties many bosses have is how to maintain a positive, encouraging and even friendly relationship with their employees, while still keeping intact the line between boss and employee. The key, as usual, is positive communication. Beth from Michigan writes: “Bob, my staff has been with my company as long as I…

From the Inside Out

There is perhaps nothing more powerful in beginning a conversation, or in overcoming an interpersonal challenge, than a smile. A warm, genuine, sincere smile that emanates from your heart (from the inside out). The vast majority of these challenges in both personal and in business relationships could most likely be resolved peacefully with a smile,…

A Question About…”Nice”

On the most recent episode of my favorite online business show, Kitchen Table Talks with Chris Brogan and Joe Sorge (Tuesdays 2:00-2:30 ET on The Pulse Network), their weekly viewer discussion question was… “Are you ‘too nice’?” It was an excellent discussion point which brought many insightful responses. The question itself, however, contains a bit…

Mindreading and Understanding

{Quick note: In writing this post I’m featuring insights and wisdom learned from my Dad, Mike Burg whom, for years, I personally witnessed helping put broken families back together again.} One surprising area that occurs from time to time within even the healthiest of family relationships is the “unexpected complaint.” In other words, Susie is…

How To Politely Get Off The Phone

When someone, maybe even a close friend or associate, constantly keeps you on the phone for a long time, how do you end the conversation politely and effectively, without offending that person? Here’s what works for me and for others: begin the conversation with, “Hey, great to hear from you, I’m just about to .…