The term is used so often some view it as little more than a buzzword. Yet, by it’s very nature, “Value” indeed has everything to do with the sales process and whether one will trade their money in exchange for a desired product or service. Unfortunately, it is seldom defined and, because of this, often…
I recently posted the following on my Facebook page: “When you sell on price you are a commodity. When you sell on value you are a resource.” One person suggested: “So let’s lower the price and raise the value.” I replied that in certain very specific situations, that works. Not too often, though. By and…
Back from my recent trip and excited to begin blogging again. Unlike our friend, Randy Gage, who blogs pretty much every day regardless of whatever corner of the world he happens to be in, I generally only post when home and at my desktop computer. This trip began in Las Vegas, Nevada speaking at the…
The great American thinker, Ralph Waldo Emerson, is credited with saying: “As long as a man stands in his own way, everything seems to be in his way.” There may indeed be truer statements but, if so, I can’t think of any. Those who constantly fail — or, even fail to achieve at least a…
A reader asks, “Bob, how do you know if someone is trying to hurt your feelings or you’re just taking something the wrong way?” Thank you for your question. It’s one I’m sure most of us have struggled with at some time in our lives. And, depending upon the situation, it can actually be quite…
After reading one of my past articles, Belief Systems, a Twitter friend wrote: “That means we are responsible for everything in our lives! Also, our belief systems can change.” Regarding the first part: responsible for everything?? Well, yes…and perhaps, no. If we were to define “responsible” as “being the cause of something” (paraphrasing one dictionary…
Like many, I’ve utilized the services of coaches throughout my professional career. Depending upon the situation, I’ve hired sales coaches, life coaches, physical fitness coaches and, of late, because I’ll be speaking next month in China, a Mandarin Language coach. Joy, my Mandarin coach, told me recently that she was going to show me something…
On his Facebook wall, my great friend, Joe Vizi, owner (with lovely wife, Renee) of Concord, Georgia based Eco-Scrub Carpet & Floor Care posted the following awesome statement: “Today I will be thankful for the parking spot furthest from the door; because it means that I can walk!” WOW! Sure, we often speak of gratitude…
In a recent post it was suggested that being polite and courteous toward others is not only a good way to be for its own sake, but also because it’s good business. Within the article, there was a very cool quote from Ben Franklin that read, “If rascals knew how much money they could make…
Yes, drum roll please. Well, after one month, including two weeks of submitting videos and two weeks of voting, we finally have the winners of The Go-Giver Thank YOU Contest ready to announce. And, the winners are… Grand Prize $1,000 – Sabrina Risley Five Runners Up #1 – Norbeth DeJesus #2 – Laura Newman #3…
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