Bob is author/coauthor of numerous books on sales, referrals, influence, persuasion, and people skills. His business parable,
The Go-Giver, (coauthored with John David Mann) is an International Bestseller with well over one million copies sold and published in 30 languages.
Join “The Go-Giver® Success Vault” and have access to all of Bob's online courses plus much more at
TheGoGiverAcademy.com.
I try to keep in mind that whenever I’m tempted to begin a statement with “The fact of the matter is…” there’s a good chance that:
1. It’s really just my opinion, and…
2. Even if what I’ve said *is* true, it’s more likely to elicit resistance in the listener as opposed to…
Often your prospective customer’s objection is not their true, actual objection but only its verbal manifestation.
“Your price is too high” most likely means they simply don’t see sufficient value to justify…
Those who tend to be the most successful in life (both personally and in business) deal in truths.
They learn and understand the laws — the truths of nature, including human nature, physical nature, and economic nature.
Hi, this is Amanda with Team Go-Giver. I asked Bob to let me sneak into his blog because I have a story I think you’ll want to hear. I first met Maria Vitale at a Beyond The MasterMind event in Jupiter, FL this past April. Sun-soaked as it already was, Maria’s big smile lit up…
In my leadership journey I still find myself making mistakes. Fortunately I also find myself catching more and more of those mistakes before I actually make them.
So, while still not where I need to be… I’m making progress. 🙂
Great salesmanship is never about the salesperson.
Great salesmanship is never about the product or service.
Great salesmanship is about the other person…
A warm, genuine, authentic smile is the very best “frame-setter.”
Before dealing with the city-hall bureaucrat, the customer service rep, your prospect, your client, your family member, etc…
Placing your customer’s interests before your own is not self-sacrificial.
Actually, it’s the most profitable way to do business.
It’s so very important to not fall victim to the “false dilemma” (the unnecessary use of the word “or”).
More often than not it’s an “and” rather than an “or.”
I try to keep in mind that whenever I’m tempted to begin a statement with, “The fact of the matter is…” there’s a good chance that:
- It’s really just my opinion.
- Even if what I’ve said IS true it’s more likely to elicit resistance in the listener as opposed to agreement.