Bob speaks for corporations and associations internationally, including fortune 500 companies, franchises, and numerous direct sales organizations. He is coauthor of the International Bestseller, The Go-Giver, as well as Go-Givers Sell More, The Go-Giver Leader, The Go-Giver Influencer, and author of the sales classic, Endless Referrals and Adversaries into Allies. The Go-Giver has been published in over 30 languages and has sold over a million copies. Join Bob on Clubhouse: @bobburg

Making Your Company Human

I’m reading an amazing book on leadership, given me by my friend, Kristin Kern, whose company, Kernacopia, Ltd.  did the cover design. It’s entitled, Making Your Company Human: Inspiring Others to Reach Their Potential. Written by a hugely successful former CEO, Le Herron (with Sherry Christie), it’s truly a roadmap on why/how Go-Giver-type leaders finish…

“My Pleasure”

In the previous post I shared a very valuable lesson I learned while speaking at a Ritz Carlton Hotel property. In essence, it’s that rather than greeting someone with – what I call – a typical “non-greeting” such as “How are ya’” or “How ya’ doin’” (notice the lack of question marks because neither are…

How Ya’ Doin’ . . . NOT!

Years ago I was brought in to do a program for one of the Ritz Carlton Hotel properties. While there, I learned a valuable lesson. Whenever crossing paths with any of their staff – and I do mean any of their staff – you’ll never be greeted with the meaningless expression, “How ya’ doin’?” Nor…