Bob speaks for corporations and organizations internationally, including fortune 500 companies, franchises, and numerous direct sales organizations. He is coauthor of the International Bestseller, The Go-Giver, as well as Go-Givers Sell More, The Go-Giver Leader, The Go-Giver Influencer, and author of the sales classic, Endless Referrals and Adversaries into Allies. The Go-Giver has been published in over 30 languages and has sold over a million copies. Join Bob in The Go-Giver Community Network by visiting TheGoGiverCommunity.com

Saying Sorry Helps, Too!

Rebecca from Virginia wrote in with a good lesson for customer-service representatives (meaning, everyone in any company!) based on the post entitled, “ACKNOWLEDGE ME!” “Hey Bob, just had to write and say that your post was right on the mark. ”I’d been trying to straighten out a bank mess-up concerning my nine year old son’s…