Have you ever noticed that it’s nearly impossible to win an argument? That doesn’t mean you can’t persuade someone to move from their original view to your view. It’s just that it probably won’t happen as a result of an argument. The reason is that, while in the “argument” stage, the person will probably be too…
Years ago, at a National Speakers Association conference, I was in the audience while Mark Sanborn, CSP, CPAE, author of bestselling business classics including The Fred Factor, and You Don’t Need A TITLE To Be A Leader, was presenting. He related the time that a man seated next to him on a recent flight asked…
He’s entertaining, controversial, and always thought-provoking. If you subscribe to Randy Gage’s Prosperity Blog, read any of his bestselling books, heard him speak, or even listened in on any of our prior interviews, you know the man thinks. In his newest book, he says that disruptive technology, accelerating speed of change and economic upheaval are…
In a recent post, we looked at the great advice given me nearly 30 years ago when I complained that my prospect did not “get” the value of my product. I was told, “Burg, when the shooter misses the target, it ain’t the target’s fault.” Of course, it wasn’t his responsibility to get it…it was…
Mistakes are gonna’ happen. That’s just a part of life. But, the more we can create an environment where they are less likely to happen, all the better. Please don’t misunderstand this as though I’m saying we should fear mistakes. No, hopefully we learn from them and use them as a springboard for improvement. There…
I recently posted on Facebook and Twitter: “Just because you think it doesn’t mean you have to say it. Self-edit before you speak. It can make a huge difference in the results!” Yes. It can be the difference between a positive or neutral result…and a very negative one. The four steps: Pause, Think, Edit, and…
On my Facebook page, I posted remembering — nearly 30 years ago, in one of my first sales jobs — returning to the office disgusted that a prospect just didn’t “get it.” He said “no” despite the fact that the product would have helped him immeasurably. I was disgusted at my prospect for not understanding.…
I’ve previously written that before we can influence another, we must be able to influence ourselves that we have something of value to offer them.
Posting on my Facebook page, I suggested that this concept holds back many very talented people only because they don’t realize the excellent and unique value they “bring to the table.”
My friend, the very successful entrepreneur, business coach and strategist, Sarah Robinson recently tweeted, “Unclear expectations are at the root of most upset and disappointment.” This excellent thought can be viewed in either of two ways (and I did not ask her how she meant it): 1. Not being clear on your own goals and…
Imagine your job is on the telephone, making cold calls to set appointments. And, you’re doing well at it; making a nice living for a young kid. Suddenly, Tourette Syndrome, with which you were diagnosed at a much younger age, suddenly manifests itself in – of all things – a devastating stutter that renders you…
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