Back in the early-90’s a woman applied for a job with me. During the interview, she mentioned she’d recently done some temp work for ex-NFL running back Tucker Frederickson, then a local businessman here in Jupiter, Florida. Remembering Tucker from my boyhood and immediately going into gushing fan mode, I asked if he was a…
On a recent interview I stated that one cannot “make” a sale. This because — in a market-based economy — you can’t make anyone do anything they don’t want to do. You certainly can’t make them buy from you. What you can do is create the environment where that person makes the decision (based on…
One of the most tremendous books I’ve ever read came across my desk recently. It’s entitled, BEING TREMENDOUS: The Life, Lessons, and Legacy of Charlie “Tremendous” Jones. Much more than just a book, though, it’s the remembrance of the life of a great man (truly one of my heroes). It was edited and compiled by…
More and more of today’s popular teaching tells us we should ignore our weaknesses and focus only on our strengths. There is certainly much validity in focusing on our strengths. They are basically the value we bring to both our personal and business relationships. Focus on them, indeed. However, ignoring our weaknesses — when followed…
A friend of mine wrote to me about a trait she has. Without mentioning the trait here, I’ll just tell you that it’s a trait counterproductive to her happiness and peace of mind (which she knows). In her note, she concluded with: “I can’t help it.” I responded with the following: Actually, you CAN help…
A recent tweet reminded me of a conversation from about 30 years ago. At dinner with some people I’d recently met, a rather large and macho-looking man ordered a drink. As it arrived, complete with fruit and an umbrella, he said, “I realize this isn’t a drink normally ordered by a man. Then again, I…
My friend, Rabbi Kalman Packouz manages to find spirituality in all sorts of places and situations. Once, while riding a bus, he noticed that not only was the bus driver grumpy, but he seemed to be “spreading misery to everyone who boarded his bus. It was as if he saw each passenger as an intrusion…
Since our country’s housing and financial crisis occurred, I’ve often felt like Don Quixote tilting at the windmills of public opinion and belief. Not only have I claimed the meltdown not to be the result of Free-Market Capitalism or having had anything to do with it whatsoever; I’ve provided many an “amateurish” explanation, as well.…
Minutes before presenting last Friday morning for my client, WinWholesale, Inc. at their annual convention, I was speaking with COO, Monte Salsman. He shared with me a great piece of advice provided by one of his mentors nearly 20 years ago: “People buy only two things: solutions to problems and good feelings.” BINGO!!!!! Yep, think…
Have you ever had a discussion with someone at a place of business and been told that the reason they cannot do what you need is because, “It’s our policy.” Or, have you seen a sign on the wall stating a policy…and it wasn’t a “fun” one? 🙂 In a recent Facebook post, my friend,…
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