Back in the early-90’s a woman applied for a job with me. During the interview, she mentioned she’d recently done some temp work for ex-NFL running back Tucker Frederickson, then a local businessman here in Jupiter, Florida.
Remembering Tucker from my boyhood and immediately going into gushing fan mode, I asked if he was a nice guy. (Note: Today, I would never ask that kind of question as it opens the door to negative talk, which is a form of gossip. Back then, that was not a consideration.)
She said he was always very polite, professional and courteous.
However, one thing she mentioned really struck me:
“At the end of every day, he always thanked me.”
What a great idea!
In fact, from that point on, whether someone worked either as a temp, part-time, or a full-time member of my team, I thanked them at the end of each day.
Nearly 20 years later, visiting with another woman, Ilene; who’d worked with me full-time as my office manager for more than 10 years (before I moved my office into my home) we began to reminisce.
Imagine my surprise when she told me that what she remembered most about our time together — and what she often told others — was that, at the end of every day, I always thanked her.
Ilene was a terrific and extremely loyal team member. I’m sure it wasn’t because I thanked her every day. But, I’ll bet it didn’t hurt. And, I’ll bet it effectively communicated how very much I genuinely valued her.
How might a simple “thank you” affect those on your team?
Just a thought. And, thank you, Mr. Frederickson!Like this post? Get notified when our next post is published.