Bob is author/coauthor of numerous books on sales, referrals, influence, persuasion, and people skills. His business parable, The Go-Giver, (coauthored with John David Mann) is an International Bestseller with well over one million copies sold and published in 30 languages.

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Getting Comfortable with Small Talk

For many, meeting someone new can be nerve-wracking enough without that dreaded feeling of “What if I can’t think of anything to say?” Fortunately, there’s a powerful and effective method for getting very comfortable with social small talk; making it work for both you and the other person. Janine from Oregon writes: “Bob, I understand…

A Paradox That Works

Often, salespeople get discouraged because people tell them “no.” Well, since being told “no” is a part of selling and is not going to change, we must determine how to live with that fact, yet allow ourselves to keep up a positive attitude and prosper.* One way is to understand that you are responsible only…