Bob is author/coauthor of numerous books on sales, referrals, influence, persuasion, and people skills. His business parable, The Go-Giver, (coauthored with John David Mann) is an International Bestseller with well over one million copies sold and published in 30 languages.

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Take The Wheat – Leave The Chaff

I’m nearing the end of a book I’ve been reading for the past week. It’s written by a known expert in his field. The information is excellent, helpful and ultra-valuable. However, there are two areas that trouble me. The first is that the author, in my opinion, comes across as somewhat arrogant. More disturbing though,…

It’s The Right Way To Be…And It Works!

The late John Wooden; great human being and Hall-of-Fame coach of the record-setting UCLA basketball team (10 national championships in 12 years), wrote about the traits of “courtesy, politeness and consideration.” “People like to help, to be polite, to be considerate. I believe it’s basic human nature. And it’s a funny thing; when you start…

Rushing vs. Moving With Purpose

Self-realization author and teacher Guy Finley wrote, “You cannot rush without being in some sort of conflict.” Personally, I find this to be very true. It’s one thing to move with purpose and quickness. It’s quite another to rush. In the first case, we are in control of ourselves; in the second, the situation is…

And, Let The Voting Begin!

This was tough! I’m talking really, really difficult! The panel of mysterious, secretive, clandestine, ninja-like, un-named judges, whose names and votes are forever sealed in figurative hermetically-sealed jars, struggled through a weekend of watching countless video entries into “The Go-Giver Thank YOU” Contest. NO NO, wait…we didn’t struggle because the videos weren’t fun to watch.…

It Tells Us More About Ourselves Than About Them

If you own a business, lead an organization, or supervise others, what do you refer to them as? Employees? Staff? Underlings? Subordinates? My suggestion is to, at the very least, refer to them as “associates.” Even better: “team members.” On Twitter, do you refer to people as “followers?” Try, “friends” or “connections.” When inviting people…