Bob is author/coauthor of numerous books on sales, referrals, influence, persuasion, and people skills. His business parable,
The Go-Giver, (coauthored with John David Mann) is an International Bestseller with well over one million copies sold and published in 30 languages.
Join “The Go-Giver® Success Vault” and have access to all of Bob's online courses plus much more at
TheGoGiverAcademy.com.
I’m nearing the end of a book I’ve been reading for the past week. It’s written by a known expert in his field. The information is excellent, helpful and ultra-valuable. However, there are two areas that trouble me. The first is that the author, in my opinion, comes across as somewhat arrogant. More disturbing though,…
The late John Wooden; great human being and Hall-of-Fame coach of the record-setting UCLA basketball team (10 national championships in 12 years), wrote about the traits of “courtesy, politeness and consideration.” “People like to help, to be polite, to be considerate. I believe it’s basic human nature. And it’s a funny thing; when you start…
In a recent post, “The Ethics of Sunscreen” marketer extraordinaire Seth Godin suggests the need for more regulation on products. He wonders why the more ethical companies don’t desire more regulation and why everyone cannot see that the “regulation of marketing claims is the only way to insulate consumers from short-term selfish marketers in search…
Self-realization author and teacher Guy Finley wrote, “You cannot rush without being in some sort of conflict.” Personally, I find this to be very true. It’s one thing to move with purpose and quickness. It’s quite another to rush. In the first case, we are in control of ourselves; in the second, the situation is…
My friend and personal trainer, Diane Tulkuu, is known for keeping her calm despite “emergency situations” that send most others into an immediate and emotional tailspin. In a previous post we discussed – what I call – Default Settings, the automatic response/reaction mode people go into based on certain stimuli. Some people panic; some get…
Okay, so anyone who knows me knows I’m not only a Dunkin’ Donuts fanatic…I’m a Dunkin’ Donuts groupie. I can be anywhere in the U.S.A. where a Dunkin’ exists and, if I see it, I stop in for their delicious coffee. And, on Sundays, two donuts (mmmmmm, donutzzzzz rgrgrgrgrgrgrgrgrgrgrg) My favorite Dunkin’ store of all…
In a recent segment of A Minute with Maxwell, where Leadership Authority, Dr. John Maxwell extemporaneously speaks on a word sent in by a subscriber, the word was “Try.’ Now, this is an interesting word because, first, like many, it has different meanings and connotations. Also, like most words, it triggers different meanings and contexts…
This was tough! I’m talking really, really difficult! The panel of mysterious, secretive, clandestine, ninja-like, un-named judges, whose names and votes are forever sealed in figurative hermetically-sealed jars, struggled through a weekend of watching countless video entries into “The Go-Giver Thank YOU” Contest. NO NO, wait…we didn’t struggle because the videos weren’t fun to watch.…
In terms of business-building, it seems Social Media has two major benefits: 1. Width (Quantity). Social Media allows one to connect with people with whom they otherwise would never have had the opportunity. More important than entertainment or business celebrities, this includes the local CEO or decision-maker you’ve been trying to meet for a long…
If you own a business, lead an organization, or supervise others, what do you refer to them as? Employees? Staff? Underlings? Subordinates? My suggestion is to, at the very least, refer to them as “associates.” Even better: “team members.” On Twitter, do you refer to people as “followers?” Try, “friends” or “connections.” When inviting people…