In his excellent book, The Seven Habits of Highly Effective People, Dr. Stephen Covey cites Habit Number Five as, “Seek first to understand, then to be understood.” Excellent advice. That one point will make everyone’s relationships much more, well…effective. Complementary to that habit, it’s equally important to be sure that, in communicating your point, you…
A reader asked if I would post an article on, what he called, “business courtesy.” His premise is that, since we now have a huge number of communication media at our disposal, common courtesies such as returning phone calls, emails and other communiqués should be a no-brainer. Yet, he claims, we have – as a…
Leading a multi-week conference call series, the assignment between sessions was to focus on gratitude throughout the week. Reported one participant, Jose, “The more I focused on gratitude and what I was grateful for, the less negative self-talk was taking place in my head.” All right, Jose! (and I literally mean, “all right!”) 🙂 Makes…
Summing up Part One, we could say that Happiness is both a decision and a skill-set. And, we can actually develop the Habit of Happiness. In this article, I’d like to quote several passages from one of my favorite books on this topic. Appropriately enough, it’s entitled Happiness. The author is my dear friend, Rabbi Zelig…
President Abraham Lincoln is quoted as saying, “A man is about as happy as he makes up his mind to be.” I believe that is very wise, and nearly 100 percent correct. I also think that – for those who do not have the natural inclination to be happy and don’t have the to knowledge to…
A recent issue of the ezine, The Certain Way published by my friend Rebecca Fine, featured the following from Scottish psychologist R. D. Laing: “The range of what we think and do is limited by what we fail to notice. And because we fail to notice that we fail to notice, there is little we can…
In their book, The One Minute Millionaire, Mark Victor Hansen and Robert Allen relate that Marshall Thurber, a partner in a very successful real estate company in San Francisco, CA told of a powerful experiment in his office. In fact, according to Thurber, “It immediately transformed my entire organization.” They took a saying, based on…
(If you’re just joining this series, feel free to read the previous installments.) Or click here to read Part 1 of the Health Care series. Check Your Health Care Premises (Part 5) I had planned to end the series on Health Care after Part 4 but felt compelled to add the following because it’s so…
Most salespeople have been correctly taught never to speak ill of their competition. Doing so will only make the salesperson himself or herself look bad. Unfortunately (in my opinion), most salespeople have been taught not to say anything good about their competition, either. I disagree with this counsel and have found just the opposite to…
Last night’s bout of “writer’s block” turned into a fortunate gift for all as, during a “stop focusing on having writer’s block” break, I came across the most recent blog post of my excellent and gifted Go-Giver coauthor, John David Mann. While having dinner with his Mother-in-Law, Sylvia, he was treated to a story about her…
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