Bob speaks for corporations and associations internationally, including fortune 500 companies, franchises, and numerous direct sales organizations. He is coauthor of the International Bestseller, The Go-Giver, as well as Go-Givers Sell More, The Go-Giver Leader, The Go-Giver Influencer, and author of the sales classic, Endless Referrals and Adversaries into Allies. The Go-Giver has been published in over 28 languages and has sold over 950,000 copies.

“Feathers In the Wind”

There is a 19th century folktale about a young fellow who went about town slandering the town’s wise man. One day, he went to the wise man’s home and asked for forgiveness. The wise man, realizing that this man had not internalized the gravity of his transgressions, told him that he would forgive him on…

Persuasion At The Northern Border

The following actually happened a couple of years ago. While something specifically like this may or may not ever happen to you, the general situation most like has, and will again. Take note of the various “principles” and “techniques” used to turn this situation around. — 9:45 pm at “customs” at the Toronto International Airport,…

Deflection Via The “Parry”

16th U.S. President Abraham Lincoln was one of the best when it came to Winning Without Intimidation. He knew how to make friends out of enemies, and keep conflict to a minimum. The following story is an excellent example: “…{On one occasion}, when another official sharply criticized Lincoln’s judgment, the president responded to a reporter’s…

Play the Host; Not the Guest

With next week being “International Networking Week” — the brainchild of my friend, Dr. Ivan Misner, founder of BNI, the world’s largest referral organization, I thought it would be fitting to share just one method of relationship-building. As usual — and typical of true Networking, it is “other-focused” meaning that we take our eyes off…

Winning Someone Over . . . Over Time

Having attended a holiday get-together several months ago at the home of a friend of mine, I was reminded of a Positive Persuasion (Winning Without Intimidation)-type situation from a while back. Actually, quite a while back, like about 30 years, when present day, quasi-mature me was but a young lad of 20. (“Quasi Mature?” “Young…