In a recent post I shared my thoughts on using cuss words and gross humor in one’s presentations, posts, tweets, and other types of communication. May I touch on one point I neglected but believe to be just as important in effectively communicating your message? Joking with a target: These are jokes or quips that…
Standing in line at an already-busy Subway sandwich shop, someone surprisingly called in to order a humongous party platter and the team was caught shorthanded… shorthanded big-time! Customers were in line, waiting and waiting. And, the potential for a negative Subway experience was certainly present. However, the owner, Trudy Harvey, took control, and what she…
In the previous post, we answered a question asked by a reader on Facebook. Seeing my wall post that said, “Money is an echo of value; the thunder to value’s lightning,” she asked if that meant that those without much money held little value? My response was basically that while a lack of money doesn’t…
Yesterday, on Facebook, I posted a quote from John David Mann’s and my book, Go-Givers Sell More: “Money is an echo of value; it’s the thunder to value’s lightning.” In other words, the value comes first. Provide value and — so long as you are willing to receive — you will make money. People tend…
In the previous article we discussed the importance of making sure we have our facts in order before providing our opinion; especially where it conflicts with someone else’s. Often, however, you’ll find it’s the other person who is declaring a truth without having the facts behind them. How might we handle this in such a…
One of the most effective methods of Winning Without Intimidation is to feel assured that when you offer an opinion, it is based on fact as opposed to conjecture. Based on proof as opposed to prejudice; knowledge as opposed to bias. And, logic as opposed to emotion. Too often, we (at least I) offer opinions…
Here’s an absolute Gem from Jim Cathcart, CSP, CPAE as related in his weekly E-Letter: “….a realist is simply a pessimist who doesn’t want to admit it. I’ve never heard a ‘realist’ take an optimistic posture on any topic. They always say, ‘Let’s be realistic,’ and then go on to explain why your idea can’t…
Today is Thanksgiving in the U.S. It’s a day that reminds us how much we truly have to be thankful for. With all of life’s hurriedness and angst, it’s so easy to forget the many blessings we’ve been given. Doesn’t it sometimes seem like such a stretch when assigning ourselves the task of listing our…
It’s so very basic; yet, it is perhaps the key element to understand when it comes to the art of leadership, influence, persuasion and Winning Without Intimidation. While I hesitate to use the word “everyone” it really does seem that everyone, at their most basic level, wants and desires to feel good about themselves. They…
In Part One we learned from Les Giblin that people will often live up to the very traits you give them to live up to. I remember years ago – right after reading that in his book – having an opportunity to utilize this method with a person from whom I needed some specialized information.…
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