Yep – it’s true. Give someone a positive trait or characteristic to live up to and the chances are, they will. This is not just a feel-good philosophy but one that has proven to work time and again. In a previous article we looked at one reason. Now, let’s discuss another. In Les Giblin’s classic,…
Last post centered around a quote by Swiss psychiatrist, Carl Jung, who wrote, “When an inner situation is not made conscious, it happens outside as fate.” And, since most of our emotional junk lies within our much larger unconscious — thus it isn’t usually even considered — there’s a good chance it will manifest as…
Recently, I read a “Twitter tweet” by one of my many great friends from “Across the Pond” Natalie Lamb, who quoted the Swiss psychiatrist, Carl Jung: “When an inner situation is not made conscious, it happens outside as fate.” Wow. Wow. And, Wowee Wow Wow! How often do we find ourselves in uncomfortable positions or…
In the news today…somewhere in your town, someone did a really good and kind deed for someone else. Oh, it probably won’t be reported on the nightly newscast or in the morning newspaper. But, rest assured, it did happen. And, it actually does quite often. In fact, you might have even been the one that…
In past articles, we’ve looked at words and attitudes we can take that will almost immediately give us the edge in bringing a potential conflict to a mutually beneficial, win/win solution. From a pleasant, sincere smile to, what I call, “apologizing in advance” when having to take someone away from what they’re used to doing,…
After completing a quick purchase or other business transaction with someone, instead of just saying “thank you”, let them know you appreciate them. A genuine smile and a quick, “I appreciate you” or “I appreciate ya’” works just fine. It’s that little extra special touch that separates you from everyone else – even the polite…
Being in control of our feelings and emotions doesn’t mean we ignore them and shut them down. It does mean we stay in charge of them. In other words, we control them rather than vice-versa. But how? While we’ve explored this topic in past articles, let’s look at another way; this in response to a…
Part One featured an exchange with Julie, much of which centered on taking things personally. After suggesting she read Don Miguel Ruiz’ classic, The Four Agreements in which he magnificently covered that topic, she not only read it and learned a lot, but then took action and wrote some meaningful paragraphs on an index card…
The following is excerpted with permission from an exchange with Julie, a subscriber from Nebraska. A while back she asked for my opinion regarding a situation she was experiencing and I encouraged her to read one of my favorite books, The Four Agreements by Don Miguel Ruiz. While the entire Book is terrific, the chapters…
After a recent speaking engagement, one of the attendees, brand new to the profession of sales, confided in me that he felt he needed to get better at doing a “harder close.” I suggested that, instead of a harder close, it might be better for him to reframe it as a “helpful close.” (Of course,…
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