Last post we heard from a great young entrepreneur, Group Story Co-Founder, Geoff Hamrick, regarding a question he had that came down to “time vs. price.” As part of our subsequent email exchange, we discovered another great question. This had to do with the fact that – at trade shows – he and his business…
When discussing Law #1 of The Go-Giver, “Your true worth is determined by how much more you give in value than you take in payment” it’s very important to know there is a huge difference between price and value. And, it goes hand-in-hand that, so often, what seems to be a prospect’s problem with the…
In response to the recent post, “Find The ‘Yes-Man”, David from the United Kingdom wrote: “Bob, I have the perfect story of ‘going up the chain’. There was an issue with my credit card clearer for my website. I spoke to… 1. Customer Service Rep 2. Customer Service Supervisor 3. Department Manager 4. Director “Each…
My friend Robin Sharma, author of The Leader Who Had No Title, recently tweeted a quote (based on a passage by Lao Tse’s, Tao Te Ching), that I believe to be an extremely cool and profound truth: “The best leaders of all, the people know not they exist. They turn to each other and say,…
What does the term, “Yes-Man” (or, “Yes-Woman”) mean to you? Possibly, the person who is so insecure that he says “yes” to any person, thing or idea in order to be liked and accepted? Well, when it comes to Positive Persuasion, that kind of Yes-Person is not the kind we mean. Instead, we are talking…
Just recently, I received a question from a reader on my Facebook page. She wanted my advice regarding a hurtful situation that came up for her. Immediately below is her question and then my response. If I may suggest; please form your own response before you read mine. Then, after you read mine, I want…
“What can I do to help?” This question is the one often asked by professional educator, Joani Altshuler. When? When she walks into a meeting with a parent, after first being warned that “the parents are irate!” (Ms. Altshuler works in a very challenging school situation, which is not the topic of this article. In…
In the classic, My Voice Will Go With You: The Teaching Tales Of Milton H. Erickson, by Sydney Rosen, there is a story in the foreword by Dr. Lynn Hoffman that reaches the very essence of Winning Without Intimidation: “{There was a time} when Erickson, who as a young man sold books to pay his…
Well, this past weekend was certainly a special one. Paul Martinelli and I hosted The Big Event in West Palm Beach, FL, which brought together speakers including Carrie Wilkerson, Dr. John Maxwell, Randy Gage and Les Brown. Each speaker, including Paul, was magnificent and shared wisdom and information that led to many – what could…
A reader was in the midst of a very challenging and upsetting situation and asked for an effective way to handle it: “Dear Bob, the organization I belong to used to send plants and flowers to those members who were ill. Although the money is there to continue doing this, they have decided to stop.…
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