I recently posted the following on my Facebook page: “Tact and politeness should not be misconstrued as compromise. The two are not necessarily one and the same.” Whether we’re talking about this within the context of an informal (or formal) debate, a corporate negotiation or a simple transaction between a buyer and a seller, the…
In Part One, we saw the expert advice entrepreneurial coach Dixie “Dynamite” Gillaspie provided in answer to her client’s concern that she struggles with charging a fee for her services because her work brings HER so much joy. The premise then would be that, because Dixie’s client so enjoys what she does, she shouldn’t be…
Wordsmith extraordinaire, John David Mann and writer averageaire, 🙂 yours truly, often discuss a concept during media interviews for which we both have a different name. He calls it the “Treacherous Dichotomy.” I call it the “False Dilemma.” Either term can be defined as the unnecessary use of the word, “or” (i.e., “wealthy OR happy”,…
In a Facebook discussion exchange yesterday, I was asked, “Do you think it is wrong for someone to say ‘I love money’?” Of course, I’m not the authority on what is right or wrong for someone else and always do my best not to judge others (after all, I have enough personal faults of my…
Most of us know the story of the two youngsters fighting over an orange. They both wanted it but there was just one. So, they had to compromise by each taking half. Of course, the “crux” of the story is that – upon simple discussion afterwards – they both discovered they wanted the orange for…
Often, what we ask is not nearly as important as the way we ask. Ask the customer service rep if they’ll take back the widget you bought without the receipt you lost, and you’ll probably hear, “It’s against our policy.” Ask, however, that “Understanding it’s against normal policy to return an item without the receipt,…
In Part One, we saw that – if you’re “doing it right” – you don’t give to get; you give to give. When you operate from a true spirit of providing value to others, good things happen. And, for good reason. Let’s look at just one result. And, unlike the little disclaimers on the “Get…
When suggesting that shifting one’s focus from getting to giving is not only a nice way to live life and conduct business but a financially profitable way, as well, my The Go-Giver coauthor, John David Mann and I are often asked if that simply means we believe in “giving to get.” Our answer is, not…
When involved in a difficult situation with someone where you either feel you’ve been wronged, or simply want to make a persuasive point, what’s the best way to go about it? Is there a way to phrase your message that will make them less defensive and more prone to understanding and accepting your viewpoint? There sure is,…
In the last “Book Suggestion” we looked at the myth of natural, or inborn talent. This book is another great read. And, it’s lessons on leadership were not only inspiring but came from an angle I would never have expected; wisdom from an orchestra conductor. Its title is… MAESTRO: A Surprising Story About Leading By Listening…
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