A recent tweet said: “An entire sea of water can’t sink a ship unless it gets inside. Similarly, the negativity of the world can’t put you down, unless you allow it inside your heart and mind.” ~ A. Nonymous This makes a lot of sense. To believe we don’t live in a world filled with negativity…
We hear it and see it a lot, don’t we? “We really care about our people.” “Our people are what matter most.” “We believe in building our people.” However, if you were to ask most of those employees if that’s how they felt you’d most likely receive a “no” and a strong one at that.…
Thank you for making it happen! Celebrating the 500,000 books sold mark, John David Mann and I — via our awesome publisher, Penguin/Portfolio — have just released an updated and expanded version of The Go-Giver. It’s available beginning today! What exactly is new about it? Please visit http://bit.ly/tggnew. Mainly, thank you for being a huge part of…
Recently, I posted on my Facebook page: “Focusing on how the *other person* views the situation is a great start to resolving a difficult interaction.” Yet, this can be difficult because — in order to do this — we must step out of our emotional mind and into our calm and rational mind. Not easy…
A bad day at the ballpark is better than a…well, actually, I’m not sure there is such thing as a bad day at the ballpark. And at Marlins Park in Miami there isn’t even a bad seat. You know what sounded terrific though: the idea of watching a game from the comfort and viewpoint of…
My friend, Ilene, related to me a fantastic story on how a roofer helped her own a new roof for her home. Earlier this year a powerful hailstorm greatly damaged the roof of Ilene’s home as well as that of many others in her community. This was followed shortly by a number of roofers knocking…
It was the best of frames, it was the worst of frames. We’ve often discussed frames and framing in this blog. A frame can be defined as the foundation from which everything else involves. In Adversaries into Allies: Master The Art of Ultimate Influence I say that when you set the proper frame for any encounter,…
One does not have to be an actor, a professional speaker or stand up comedian to be onstage. Many times we’re under the figurative spotlight whether we want to be or not. Maybe it’s a sales presentation to a skeptical committee. Perhaps you’re in front of your city council attempting to persuade them regarding an…
I’ve always found that one of the easiest pieces of advice to give someone is, “don’t worry.” I’ve also always found that one of the most difficult things for me to do is…not worry. Sort of like surgery: it might be “minor surgery” but only when it’s someone else’s. It’s never minor when being done…
He’s one of the wisest men I’ve had the pleasure to know and learn from. Rarely have I met a person who has the people skills he possesses and can transfer those to others in such a way that so strongly takes hold. A pharmacist by profession he’s twice been awarded Walmart Pharmacist of the…
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