In Part One, I shared my surprise and dismay at finding out that a college classmate for whom I had a lot of respect actually disliked me very much and was quite outspoken about it. I handled the situation very reactively, defensively, angrily, and in a way that was counter-productive to all concerned. How should…
People often ask if I was always a Winning Without Intimidation -type of guy. Unfortunately, I wasn’t, and certainly regret some of the ways I handled (or mishandled) situations that proved detrimental and/or hurtful to everyone involved. If I may, I’ll share one of those with you now, as I see similar incidents happen so…
How often does an argument ensue and hurt feelings result from an exchange of well-intentioned, or even neutral (i.e., information-type) words when, with a little bit of thought, clarification and definition, such misunderstandings, unhappiness and even resentment could easily be avoided? Example: Pat tells you the party tonight begins at 7:30, “dressy-casual” and it won’t…
While I’ve spoken onstage for close to 20 years, I don’t consider myself, by any means, to be an expert on the art of presenting. However, I’ve learned a thing or two just by being around it for so long and watching those who are experts. And some of those “things” have more to do…
My good friend and business partner in my Endless Referrals Licensing/Coaching program, Paul Martinelli, recently posted one of his Daily Thoughts that read: “Very often, a change of self is needed more than a change of scene.” Yep – I well remember being there. Not only bought that particular tee-shirt but wore it many times.…
Okay, cat-lovers, please don’t get mad. I’m a dog-person. I love them; I adore them. And, they seem to feel the same way about me. Now, don’t get me wrong; I also love cats. I love all animals. But I seem to understand dogs and relate to them. Cats? Not so much. I’ve been feeding…
In our previous three articles about my new business hero, Le Herron, we’ve learned some principles of leadership that many of today’s CEOs would do well to follow. That is, if they’d like their tenure, like Mr. Heron’s, to result in more fulfilled and productive employees, a continuous growth of loyal and responsive customers, and…
Thus far, in our series on gossip, we’ve covered five methods of, not only breaking our own negative habit, but helping others to do the same. But, just because we’ve improved – perhaps dramatically – in a certain area, doesn’t mean we’re perfect. In fact, based on my own life, I can definitely say perfection…
In Parts One and Two we explored the first four steps to overcoming the Gossip Habit. They include Awareness, Decision, Avoidance and Action. Now, let’s actually turn a potentially negative situation into something good. #5 Play the “Reverse Gossip” Game This is where, when someone says something negative about someone, you relate a good point…
In Part One we defined Gossip as “Any type of harmful or hurtful communication that is not absolutely necessary to share.” In discussing the five steps necessary to break this destructive habit, we saw that Step #1 was to be aware that you have this problem, and Step #2 was to make the decision to…
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