Bob speaks for corporations and organizations internationally, including fortune 500 companies, franchises, and numerous direct sales organizations. He is coauthor of the International Bestseller, The Go-Giver, as well as Go-Givers Sell More, The Go-Giver Leader, The Go-Giver Influencer, and author of the sales classic, Endless Referrals and Adversaries into Allies. The Go-Giver has been published in over 30 languages and has sold over a million copies. Join Bob in The Go-Giver Community Network by visiting TheGoGiverCommunity.com

Define Your Terms – Avoid Misunderstandings

How often does an argument ensue and hurt feelings result from an exchange of well-intentioned, or even neutral (i.e., information-type) words when, with a little bit of thought, clarification and definition, such misunderstandings, unhappiness and even resentment could easily be avoided? Example: Pat tells you the party tonight begins at 7:30, “dressy-casual” and it won’t…

A Change of Scenery or A Change of Self

My good friend and business partner in my Endless Referrals Licensing/Coaching program, Paul Martinelli, recently posted one of his Daily Thoughts that read: “Very often, a change of self is needed more than a change of scene.” Yep – I well remember being there.  Not only bought that particular tee-shirt but wore it many times.…

Liberty The Cat

Okay, cat-lovers, please don’t get mad. I’m a dog-person. I love them; I adore them. And, they seem to feel the same way about me. Now, don’t get me wrong; I also love cats. I love all animals. But I seem to understand dogs and relate to them. Cats? Not so much. I’ve been feeding…

Breaking The Gossip Habit, Part Three

In Parts One and Two we explored the first four steps to overcoming the Gossip Habit. They include Awareness, Decision, Avoidance and Action. Now, let’s actually turn a potentially negative situation into something good. #5 Play the “Reverse Gossip” Game This is where, when someone says something negative about someone, you relate a good point…

Breaking The Gossip Habit, Part One

Let’s define Gossip as “Any type of harmful or hurtful communication that is not absolutely necessary to share.” Of course, there are those rare instances where negative information is necessary to communicate but that would not be gossip. And, even that comes with very strict rules and guidelines. (We’ll discuss that in a future article.)…