While I’ve spoken onstage for close to 20 years, I don’t consider myself, by any means, to be an expert on the art of presenting. However, I’ve learned a thing or two just by being around it for so long and watching those who are experts. And some of those “things” have more to do…
My good friend and business partner in my Endless Referrals Licensing/Coaching program, Paul Martinelli, recently posted one of his Daily Thoughts that read: “Very often, a change of self is needed more than a change of scene.” Yep – I well remember being there. Not only bought that particular tee-shirt but wore it many times.…
Okay, cat-lovers, please don’t get mad. I’m a dog-person. I love them; I adore them. And, they seem to feel the same way about me. Now, don’t get me wrong; I also love cats. I love all animals. But I seem to understand dogs and relate to them. Cats? Not so much. I’ve been feeding…
In our previous three articles about my new business hero, Le Herron, we’ve learned some principles of leadership that many of today’s CEOs would do well to follow. That is, if they’d like their tenure, like Mr. Heron’s, to result in more fulfilled and productive employees, a continuous growth of loyal and responsive customers, and…
Thus far, in our series on gossip, we’ve covered five methods of, not only breaking our own negative habit, but helping others to do the same. But, just because we’ve improved – perhaps dramatically – in a certain area, doesn’t mean we’re perfect. In fact, based on my own life, I can definitely say perfection…
In Parts One and Two we explored the first four steps to overcoming the Gossip Habit. They include Awareness, Decision, Avoidance and Action. Now, let’s actually turn a potentially negative situation into something good. #5 Play the “Reverse Gossip” Game This is where, when someone says something negative about someone, you relate a good point…
In Part One we defined Gossip as “Any type of harmful or hurtful communication that is not absolutely necessary to share.” In discussing the five steps necessary to break this destructive habit, we saw that Step #1 was to be aware that you have this problem, and Step #2 was to make the decision to…
Let’s define Gossip as “Any type of harmful or hurtful communication that is not absolutely necessary to share.” Of course, there are those rare instances where negative information is necessary to communicate but that would not be gossip. And, even that comes with very strict rules and guidelines. (We’ll discuss that in a future article.)…
There’s no logical reason why this particular post should be so difficult for me to write. After all, I’m simply announcing something that brings me great joy; the official release of my awesome coauthor, John David Mann’s and my new book, Go-Givers Sell More. The difficulty has nothing to do with announcing the release. Rather,…
I’ll never forget – as a young television reporter in 1982 for ABC affiliate KTEN TV in Ada, Oklahoma – first hearing about the Tylenol Murders. Somehow, numerous bottles of Extra-Strength Tylenol had been poisoned. At first, the scare (understandably) caused a nosedive in sales. However, the expert, amazingly-transparent manner in which it was handled…
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