Category Archives: Video

Defining Value: Different From Price…And Why That’s Important

Blog, The Go-Giver, VideoBy Bob Burg August 12, 2011 16 Comments

The term is used so often some view it as little more than a buzzword. Yet, by it’s very nature, “Value” indeed has everything to do with the sales process and whether one will trade their money in exchange for a desired product or service. Unfortunately, it is seldom defined and, because of this, often…

On Becoming A Better, More Effective Receiver

Blog, The Go-Giver, VideoBy Bob Burg May 4, 2011 24 Comments

In The Go-Giver, John David Mann and I share Five Laws; the last of which has to do specifically with receiving. As the story’s protege, Joe, suddenly concluded: “All the giving in the world won’t bring success, won’t create the results you want, unless you also make yourself willing and able to receive in like…

Video: Of Ego, Respect… And Passive-Aggresiveness

Blog, Video, WWIBy Bob Burg April 21, 2011 11 Comments

There are many sayings that point out the importance of being kind, courteous and respectful to those who are not in a position to “do something for you.” It’s important both because it’s the right way to be…as well as because, even those not in power positions can often find a way to sabotage you;…

Social Media: The Customer Service “Game-Changer”

Blog, The Go-Giver, Video, WWIBy Bob Burg January 4, 2011 10 Comments

Both good and poor examples of customer service have most likely existed since the very beginnings of business. Thus, word of mouth, whether in ye olde village or in more modern times, has always been important. However, it certainly never had the immediate and powerful impact to either make or practically destroy a business as…

Work Effectively Within Their Drama

Blog, Video, WWIBy Bob Burg December 28, 2010 10 Comments

In our last post we took another look at Personal Default Settings; this time — not in terms of our own but — those of others, and how to work within them most effectively for the benefit of all. We left off discussing “Joe,” a great person who does some consulting/contracting work for me. We…

Real Movie Lessons

Blog, General, VideoBy Bob Burg December 22, 2010 4 Comments

Movies — perhaps most especially the classics — provide us not only with good feelings and memories, but with valuable life lessons, as well. Then again, sometimes, the lessons are not so positive. What’s important is that, while we enjoy the show, we stay conscious of what we’re seeing and what they’re saying. Let’s take…

Selling and Boxing…What Do They Have In Common?

Blog, General, VideoBy Bob Burg December 20, 2010 6 Comments

Their intent is totally opposite, isn’t it? After all, one aims to out-point or even harm the other person (yes, that would be boxing) 🙂 and the other to help them. Yet, there is also a similarity. In this video, we’ll see that both call on you not only to be effective with every move,…

Drive-Along Video – How to Say “No” The Right Way

Blog, Video, WWIBy Bob Burg December 15, 2010 6 Comments

As discussed in a previous post, having to say no can be difficult and awkward. Whether due to a desire to please others or simply a difficulty with perceived conflict, the inability to turn down an offer or request you really don’t want to accept can result in both a loss of productivity and self-esteem.…

“Price Vs. Cost” – My Zig Ziglar Sales Success Story (Video)

Blog, The Go-Giver, VideoBy Bob Burg May 20, 2010 16 Comments

During the recently held Extreme Business Makeovers event, I had the honor of being onstage with the great, Zig Ziglar himself, along with Mrs. Jean “The Redhead” Ziglar, proud son, Tom Ziglar, mega-successful entrepreneur, Howard Partridge, and my great friend, XBM Creator, Thom Scott as Zig delighted the crowd with his wisdom. At one point,…

How Not to Begin A Presentation

Blog, General, VideoBy Bob Burg March 8, 2010 24 Comments

While I’ve spoken onstage for close to 20 years, I don’t consider myself, by any means, to be an expert on the art of presenting. However, I’ve learned a thing or two just by being around it for so long and watching those who are experts. And some of those “things” have more to do…

Category Archives: Video

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