As discussed in a previous post, having to say no can be difficult and awkward. Whether due to a desire to please others or simply a difficulty with perceived conflict, the inability to turn down an offer or request you really don’t want to accept can result in both a loss of productivity and self-esteem.…
Last post, we discussed the importance of having one’s Default Setting on calm and serene rather than on an opposite, negative state such as panic, anger or upset. But, can one really change their default setting after living with it for a lifetime? Absolutely. Just follow these six steps: Decide you want to change and…
Default Setting (computer science): A particular setting or value for a variable that is assigned automatically by an operating system and remains in effect unless canceled or overridden by the operator: (Example: Susan changed the default for the font in the word processing program.) No, I wouldn’t have known that myself. Had to look it…
In a recent post I shared my thoughts on using cuss words and gross humor in one’s presentations, posts, tweets, and other types of communication. May I touch on one point I neglected but believe to be just as important in effectively communicating your message? Joking with a target: These are jokes or quips that…
Standing in line at an already-busy Subway sandwich shop, someone surprisingly called in to order a humongous party platter and the team was caught shorthanded… shorthanded big-time! Customers were in line, waiting and waiting. And, the potential for a negative Subway experience was certainly present. However, the owner, Trudy Harvey, took control, and what she…
In the previous post, we answered a question asked by a reader on Facebook. Seeing my wall post that said, “Money is an echo of value; the thunder to value’s lightning,” she asked if that meant that those without much money held little value? My response was basically that while a lack of money doesn’t…
Yesterday, on Facebook, I posted a quote from John David Mann’s and my book, Go-Givers Sell More: “Money is an echo of value; it’s the thunder to value’s lightning.” In other words, the value comes first. Provide value and — so long as you are willing to receive — you will make money. People tend…
In the previous article we discussed the importance of making sure we have our facts in order before providing our opinion; especially where it conflicts with someone else’s. Often, however, you’ll find it’s the other person who is declaring a truth without having the facts behind them. How might we handle this in such a…
One of the most effective methods of Winning Without Intimidation is to feel assured that when you offer an opinion, it is based on fact as opposed to conjecture. Based on proof as opposed to prejudice; knowledge as opposed to bias. And, logic as opposed to emotion. Too often, we (at least I) offer opinions…
Here’s an absolute Gem from Jim Cathcart, CSP, CPAE as related in his weekly E-Letter: “….a realist is simply a pessimist who doesn’t want to admit it. I’ve never heard a ‘realist’ take an optimistic posture on any topic. They always say, ‘Let’s be realistic,’ and then go on to explain why your idea can’t…
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