Bob is author/coauthor of numerous books on sales, referrals, influence, persuasion, and people skills. His business parable,
The Go-Giver, (coauthored with John David Mann) is an International Bestseller with well over one million copies sold and published in 30 languages.
Join “The Go-Giver® Success Vault” and have access to all of Bob's online courses plus much more at
TheGoGiverAcademy.com.
In Part One we saw that commission sales is better for the salesperson (who produces) and in Part Two we learned it is better for the company. But, what about the fact that commission sales will cause some salespeople to try and make the sale dishonestly in their quest for the all-mighty dollar? The problem…
In Part One we saw that one of the nicest aspects of commission sales is that it rewards for production and for adding value to the lives of others. As John David Mann and I site as the Law of Compensation in our book, The Go-Giver, “Your income is determined by how many people you…
I’m often asked my opinion regarding commission sales. Is it good? Is it bad? Well, knowing me as you do, you’ve probably already figured that I’m most likely to say that “in and of itself, it isn’t good or bad; it just is.” And, I’d then follow that by saying it is the salesperson himself…
The following is a pieced together DM (direct message) conversation I had with a friend of mine on Twitter we’ll call “Nancy” but that is not his/her name. Because of the 140-character limitation some sentences took place over several tweets. Also, I’ve elongated many “twitter-speak” abbreviations. —– Nancy: I worked really hard to give a…
During the recently held Extreme Business Makeovers event, I had the honor of being onstage with the great, Zig Ziglar himself, along with Mrs. Jean “The Redhead” Ziglar, proud son, Tom Ziglar, mega-successful entrepreneur, Howard Partridge, and my great friend, XBM Creator, Thom Scott as Zig delighted the crowd with his wisdom. At one point,…
First, please understand this is not a rant. Not that I don’t like to read a rant every so often. My friends, Rebel Brown and Randy Gage occasionally write rants and I always learn something from them. But, that’s not what this is. This is simply one of those things that – while it happened…
Note the title? How often do we say that to another or, if not say it, how often do we think it? If I were to be honest with myself, however, I’d have to admit, “No I don’t know what you’re thinking. I only know what I’m thinking.” Let’s take it a step further: I…
While it’s true that we shouldn’t sweat the small stuff, that’s not to say that small details are not important. Really, we are talking about two entirely different things. Indeed, “the little differences often make the big differences” and those who understand and — just as importantly — act upon this principle tend to meet…
We ended Part One by asking, “What do you think my main challenges were with the way ‘David’ handled the upsell?” In both the Blog Comment section and on my Facebook pages, there were many excellent points and responses, with many of you nailing the jist of what quickly turned me off and caused me…
Interesting experience at the local AT&T store while purchasing a new carrying case for my IPhone. “David” was very friendly and solicitous. He even took it upon himself to hand-clean my Iphone, handling it with great care (and communicating such) and then personally putting it into its new case. He then told me that because…