Bob is author/coauthor of numerous books on sales, referrals, influence, persuasion, and people skills. His business parable,
The Go-Giver, (coauthored with John David Mann) is an International Bestseller with well over one million copies sold and published in 30 languages.
Join “The Go-Giver® Success Vault” and have access to all of Bob's online courses plus much more at
TheGoGiverAcademy.com.
It’s so very important. One could say it’s the premise upon which everything else takes place, and is the major reason why someone will or will not do business with you and refer you to others. When it comes to your brand, it’s important to understand that it’s how others perceive your very essence. The…
Your response to pressure situations is directly proportional to your ability to problem-solve; to live in the solution; to influence and to lead. Yes, it’s so important to — as the great, Zig Ziglar taught us — consciously choose to “respond instead of react.” That will greatly increase your own personal effectiveness. But wait ……
Success within a corporate structure is still a goal for many. It reminds us that the more things change, the more they stay the same. However, the way this success is pursued changes with each generation. And these days, the players change companies a lot more and a lot faster than they used to. How…
There’s a popular saying that if you do what you love, the money will follow. Well, yes…and no. It’s not quite that simple. Aside from doing what you love (your passion) you must also find a way to communicate sufficient value to the marketplace. Otherwise you’ll be passionately broke. Still, while passion alone is not…
Inspiring, brilliant, and a much needed lesson for today’s youth! But that’s not what this post is about. Last week, actor Ashton Kutcher gave an acceptance speech at the Teen Choice Awards that has already become a YouTube sensation. While sharing inspiring words regarding what he has learned about life and success (cleverly couched within…
While it’s been repeated so often it can feel worn out, the phrase is true: “Insanity is doing the same thing over and over again and expecting different results.” Apocryphally credited to Albert Einstein, it warns us of the danger of continuing to do the familiar rather than trying what might be more effective. After…
When it comes to business there’s lots of noise out there. And we know that, if we’re going to get through to those we want as our customers and clients, we have to cut through that noise. One thing that can help is a strong, powerful and easily-identifiable brand. But, here’s the challenge: our brand…
What makes great companies great? While what they do is certainly important, I believe it’s more than that. Recently saw the following on my friend, Certified Go-Giver Coach Linda Murnane Ryan‘s Facebook page. Awesome Customer Service just now from Staples. Received my order and wanted to return the headphones ($20) because they didn’t work with…
From hit songs (remember ch-ch-ch-ch-Changes by David Bowie) to business parables about mice and cheese, penguins and icebergs, the topic of change is often raised. And, for good reason. Individuals and companies refusing to change not only don’t grow, they tend to go backwards. Yet, as important as it is, one thing that doesn’t seem…
Saw the following on Twitter: “Past failure often furnishes the finest material from which to build future success.” ~ Harvey Mackay This quote, from one of the top entrepreneurs and leaders in modern times makes a terrific point. We can see our failures as failures and leave them at that, becoming discouraged and giving up.…