Whether you lead a Fortune 500 company or are an entrepreneur running a small business, there are two things you can be sure of: First is that your bread is buttered by your customers. As Sam Walton famously said, “There is only one boss. The customer. And he can fire everybody in the company from the…
I love reading stories about how the lone individual, toiling away seemingly forever and after thousands of failures, finally — through a flash of inspiration — discovers the magic formula and creates a world-changing product, cure or market-altering invention. FANTASTIC stories! The only problem is that…they practically never happen. The more research you do the…
Success stories — how an individual moves from Point A to Point B — are always a joy for me to hear, and an even bigger joy to share. John Lee Dumas’ story is particularly inspiring because he’s also a friend, and he just…does things right! If you regularly listen to podcasts or are involved…
We hear it and see it a lot, don’t we? “We really care about our people.” “Our people are what matter most.” “We believe in building our people.” However, if you were to ask most of those employees if that’s how they felt you’d most likely receive a “no” and a strong one at that.…
It was the best of frames, it was the worst of frames. We’ve often discussed frames and framing in this blog. A frame can be defined as the foundation from which everything else involves. In Adversaries into Allies: Master The Art of Ultimate Influence I say that when you set the proper frame for any encounter,…
One does not have to be an actor, a professional speaker or stand up comedian to be onstage. Many times we’re under the figurative spotlight whether we want to be or not. Maybe it’s a sales presentation to a skeptical committee. Perhaps you’re in front of your city council attempting to persuade them regarding an…
He’s one of the wisest men I’ve had the pleasure to know and learn from. Rarely have I met a person who has the people skills he possesses and can transfer those to others in such a way that so strongly takes hold. A pharmacist by profession he’s twice been awarded Walmart Pharmacist of the…
Members of our military’s special forces are tough, disciplined, and they embody the heroic instincts and learned skills that keep the rest of us safe. The Navy SEALs are a major part of these elite teams and have much to teach regarding leadership, teamwork, smarts, and a ton of bravery and guts. Recent books such…
In her 30-plus years in the U.S., Arianna Huffington reached the pinnacle of success; truly the embodiment of the American Dream. Wealthy, famous, powerful, respected and influential, and in huge amounts. In 2009, Forbes named her as the 12th Most Influential Woman in Media. Later, they ranked her 52nd Most Powerful Woman in the World.…
Randy Gage — like many of us — is a huge fan of Seth Godin’s New York Times bestseller, Tribes. The book shows how those who desire to make a difference in their world can utilize online media in order to form connections toward a common purpose. It’s hard to imagine many people who understand…
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