Bob is author/coauthor of numerous books on sales, referrals, influence, persuasion, and people skills. His business parable, The Go-Giver, (coauthored with John David Mann) is an International Bestseller with well over one million copies sold and published in 30 languages.

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Overcome Your Personal Worry Movie

I’ve always found that one of the easiest pieces of advice to give someone is, “don’t worry.” I’ve also always found that one of the most difficult things for me to do is…not worry. Sort of like surgery: it might be “minor surgery” but only when it’s someone else’s. It’s never minor when being done…

Missing The Communication Target?

I’ll never forget when an early business mentor told me, “Burg, when the shooter misses the target…it ain’t the target’s fault.” The older I get, and the more I study influence and communication, the more correct I believe he was. How often do we try and get our point across but fail? It seemed that…

Decide…Before You Decide

“You/I/We are all addicted…to comfort.” According to sales authority and author of Be Bold and Win the Sale: Get Out of Your Comfort Zone And Boost Your Performance, Jeff Shore, this tendency is the driving force behind every behavior that keeps us stuck in our own status quo. It’s the malady that keeps us from…