Bob is author/coauthor of numerous books on sales, referrals, influence, persuasion, and people skills. His business parable,
The Go-Giver, (coauthored with John David Mann) is an International Bestseller with well over one million copies sold and published in 30 languages.
Join “The Go-Giver® Success Vault” and have access to all of Bob's online courses plus much more at
TheGoGiverAcademy.com.
I didn’t watch the Miss Universe Pageant this past weekend. Like most everyone, however, I couldn’t help but hear what happened at the end. Yes, Steve Harvey, the very popular television personality who was hosting the event mistakenly announced the wrong person as the winner. Obviously, while not a tragedy in the true sense of the word, it’s…
Long before the rise of email and social media I was extolling the virtues and value of saying “thank you” with handwritten notes. While certainly not an original idea (whose Mom didn’t make them write thank you notes for gifts?) 🙂 they remain — in my opinion — one of the best ways to express gratitude…
I’m not particularly “cool.” And, when I say not particularly, I mean not at all. Hence, I was probably one of the few people not very familiar with singer/songwriter/entrepreneur/humanitarian…and leader, Sarah McLachlan. Yes, of course I’d heard of Lilith Fair. However, I didn’t know anything more about it than that it was a massively-successful, all-women…
A recent tweet said: “An entire sea of water can’t sink a ship unless it gets inside. Similarly, the negativity of the world can’t put you down, unless you allow it inside your heart and mind.” ~ A. Nonymous This makes a lot of sense. To believe we don’t live in a world filled with negativity…
We hear it and see it a lot, don’t we? “We really care about our people.” “Our people are what matter most.” “We believe in building our people.” However, if you were to ask most of those employees if that’s how they felt you’d most likely receive a “no” and a strong one at that.…
Thank you for making it happen! Celebrating the 500,000 books sold mark, John David Mann and I — via our awesome publisher, Penguin/Portfolio — have just released an updated and expanded version of The Go-Giver. It’s available beginning today! What exactly is new about it? Please visit http://bit.ly/tggnew. Mainly, thank you for being a huge part of…
Recently, I posted on my Facebook page: “Focusing on how the *other person* views the situation is a great start to resolving a difficult interaction.” Yet, this can be difficult because — in order to do this — we must step out of our emotional mind and into our calm and rational mind. Not easy…
A bad day at the ballpark is better than a…well, actually, I’m not sure there is such thing as a bad day at the ballpark. And at Marlins Park in Miami there isn’t even a bad seat. You know what sounded terrific though: the idea of watching a game from the comfort and viewpoint of…
My friend, Ilene, related to me a fantastic story on how a roofer helped her own a new roof for her home. Earlier this year a powerful hailstorm greatly damaged the roof of Ilene’s home as well as that of many others in her community. This was followed shortly by a number of roofers knocking…
It was the best of frames, it was the worst of frames. We’ve often discussed frames and framing in this blog. A frame can be defined as the foundation from which everything else involves. In Adversaries into Allies: Master The Art of Ultimate Influence I say that when you set the proper frame for any encounter,…