To Be Heard…Lower Your Voice

When in a discussion that turns less than cordial, and voices are getting louder with each exchange, it’s tempting and natural to think that “If I can just yell a little louder than he or she yells, I’ll be heard and my point will be made (and accepted”). Not! First, the other person probably won’t…

Lawyers (And All Service Pros) Can Give Themselves The Edge

Began reading a book by my friend from “Across The Pond” Chrissie Lightfoot; a United Kingdom lawyer (non-practicing) and entrepreneur (very practicing) :-). Provocatively entitled, The Naked Lawyer, it shows attorneys and other professional services providers how to more effectively market, brand and sell themselves. I know that, whenever I address lawyers, my biggest challenge…