When I was growing up — just before the Designated Hitter became a part of American League play — we used to say that the best American League teams could bunt…and all the National League teams could. Not surprisingly, at that time, the National League was also known as the better league. For those not…
A recent post discussed a very important business thought from the book, The Game-Changer by former Procter & Gamble Chairman & CEO, A.G. Lafley and business consultant, Ram Charan. In this post, let’s look at a different but just as vital lesson. The subtitle of their book is: How You Can Drive Revenue And Profit Growth…
“Those are my principles. And, if you don’t like them…I have others.” — Groucho Marx The above line by one of our greatest comedians is, unfortunately, a bit too real. While we tend to see this manifest most commonly in politicians who will say just about anything in order to get elected or re-elected, far…
There are many reasons why people will say “no” to buying a product or service they were considering and would like to buy. Often, it is money-related. Always, it is price-cost-value-related. There is an economic law that is immutable and unchanging. It has always been, is now and always will be. And unless other Universal…
The word “Professional” is often used to describe someone who is part of a specific field or makes a certain amount of money. It’s also used to describe someone with a certain amount of competence at what they do. Yet, as we see quite often (and will hear in this chat), competence is no guarantee…
While it’s generally good to be action-oriented (as my friend, Robert Ringer calls it, having a “bias toward action”) very seldom is it good to rush into things. While being decisive is often productive, rarely is it beneficial to act without thinking something through. Before doing a major procedure, a good doctor will suggest her…
I’m currently reading an outstanding book coauthored by former Procter & Gamble Chairman & CEO, A.G. Lafley and uber-consultant and bestselling author, Ram Charan entitled, The Game-Changer. Early in the book, Lafley stated the following: “Our first goal at P&G is to delight our consumers at two ‘moments of truth.’ First, when they buy a…
Over the past few weeks, John David Mann and I have been discussing Ben’s Five Keys to Legendary Leadership from our latest book, It’s Not About You. In this chat, we conclude with Key #5: Share The Mantle. Sometimes, the most difficult challenge of being a successful leader is that you now know you are…
When someone makes a point, do you look for where you agree? Or, are you neutral; actively considering all sides? Or, do you default to disagreement? A thought to consider: if you immediately look for points of disagreement and — even more so — if you feel compelled to voice that disagreement, there are two…
What happens when a successful businessman loses his job, his savings, his self-respect and his hope? And, on top of that, has a daughter in need of an operation? Well, if he happens to be the protagonist in The Traveler’s Gift: Seven Decisions That Determine Personal Success by Andy Andrews, he jumps back and forth…
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