Acting Congruently With Their Stated Values

Last week I attended a two-day Implementation Accelerator at Infusionsoft Headquarters just outside Phoenix, Arizona. You might be familiar with the company; they are well-known for their high-quality marketing automation software. They also have a reputation for extraordinary customer support. We’ve been utilizing their software for several years. Because we’ve wanted to make our Certified…

Setting Those Positive Frames

By and large, people are “reactive.” They will often react unthinkingly to the circumstances and situations with which they are presented. This includes adults, children and babies. Example: A two-year old falls down unexpectedly.  He looks at Mom and Dad for an interpretation of what happened. If they laugh as though it’s funny, he’ll probably…

Leaders, Mistakes And Growth

One of my favorite human beings is Dondi Scumaci. The author of several highly-acclaimed books including Career Moves, she speaks to, consults for, and mentors leaders and their organizations at top companies worldwide. If you’ve ever listened to any of our many interviews, you know she is the real deal. Today, Dondi shares her wisdom…