Create An Asset of Value

Sometime back I had the honor of sharing the platform with success coach and bestselling author, Mike Litman. During his presentation, he suggested creating an “asset of value.” This is a part of you that you “bring to the table,” a way you can always add to the relationship. What a great idea! And, an…

And The Winnah…Christine!

I love receiving emails from readers sharing with us their successes. Please note specifically how she accomplished her goal. Christine from New York writes: “Dear Bob, Recently I was facing a problem with an airline over the validity of a voucher I had. I was told to email the corporate office addressing the problem. Using…

The Pre-Apology Approach

Is it okay to say you’re sorry even when you’re not? What about before you’ve even done anything for which you could possibly even be sorry? Actually, saying sorry before asking someone for help is one of the most effective ways to open this person up to providing the help you need. In this article,…