Speaking with a client about an ongoing issue with his sales team, I brought up a particular concept. When he heard it, he loved it. He saw exactly how it applied to his situation. He also expressed amazement that he had never heard this before. Except, he had. He’d heard about it numerous times. I know this for a fact since…
Does trust really matter when it comes to leadership? After all, leaders pay people to do their jobs. Trust is somewhat beside the point, right? Actually, not by a long shot. Research both formal and anecdotal proves that organizations run as such suffer in big ways, including the bottom line. On the other hand, leaders…
One of the most often asked questions I receive during podcast interviews is, “What advice would you give your 20-year-old self?” This is actually one of the easiest questions for me to answer. There are two pieces of advice. The first is, “listen a lot more…and speak a lot less.” (Both were definitely issues.) But,…
My friend, branding authority, and Certified Go-Giver Speaker, Bill Ellis emailed me a great poster that showed a photo of some dogs — apparently at a museum for those of the canine persuasion — staring intently at a painting of a tennis ball. Now, personally, I can’t imagine the fascination held by a tennis ball. Though,…
We hear it and see it a lot, don’t we? “We really care about our people.” “Our people are what matter most.” “We believe in building our people.” However, if you were to ask most of those employees if that’s how they felt you’d most likely receive a “no” and a strong one at that.…
A bad day at the ballpark is better than a…well, actually, I’m not sure there is such thing as a bad day at the ballpark. And at Marlins Park in Miami there isn’t even a bad seat. You know what sounded terrific though: the idea of watching a game from the comfort and viewpoint of…
It’s perhaps the least likely place you’d see a leader intentionally giving control over to those on his team. From ancient kingdoms to current despotic regimes; from the old industrial mills to many modern-day large corporations; and from athletic teams to the armed forces, leadership has typically been hierarchical and top-down. The person at the…
Would the principles that make one an effective, successful and happy individual create those same results for a company, and for society as a whole? In this absolutely terrific book on leadership, the author says that yes, indeed they would. The following is from John A. Allison’s introduction to his recently-released, The Leadership Crisis And…
Former Campbell Soup CEO, current Avon Chairman and leadership authority, Doug Conant recently tweeted this famously-profound quote from the classic, Think and Grow Rich by Napoleon Hill: “It is literally true that you can succeed best and quickest by helping others to succeed.” This immediately brought to mind one of my all-time-favorite (and, unfortunately, often-misquoted)…
In a recent post by the very wise Corey Jahnke, he looked at what can happen when a leader totally relinquishes responsibility. In Corey’s example he referenced a person leaving a difficult situation for his unequipped employees to handle without his guidance. As you can imagine, it didn’t work out very well. It reminded me…
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