Category Archives: General

Two-Way Trust And Immense Loyalty (More with Le Herron)

In our previous three articles about my new business hero, Le Herron, we’ve learned some principles of leadership that many of today’s CEOs would do well to follow. That is, if they’d like their tenure, like Mr. Heron’s, to result in more fulfilled and productive employees, a continuous growth of loyal and responsive customers, and…

Breaking The Gossip Habit, Part Four

Thus far, in our series on gossip, we’ve covered five methods of, not only breaking our own negative habit, but helping others to do the same. But, just because we’ve improved – perhaps dramatically – in a certain area, doesn’t mean we’re perfect. In fact, based on my own life, I can definitely say perfection…

Breaking The Gossip Habit, Part Three

In Parts One and Two we explored the first four steps to overcoming the Gossip Habit. They include Awareness, Decision, Avoidance and Action. Now, let’s actually turn a potentially negative situation into something good. #5 Play the “Reverse Gossip” Game This is where, when someone says something negative about someone, you relate a good point…

Breaking The Gossip Habit, Part Two

In Part One we defined Gossip as “Any type of harmful or hurtful communication that is not absolutely necessary to share.” In discussing the five steps necessary to break this destructive habit, we saw that Step #1 was to be aware that you have this problem, and Step #2 was to make the decision to…

Breaking The Gossip Habit, Part One

Let’s define Gossip as “Any type of harmful or hurtful communication that is not absolutely necessary to share.” Of course, there are those rare instances where negative information is necessary to communicate but that would not be gossip. And, even that comes with very strict rules and guidelines. (We’ll discuss that in a future article.)…

Avoid The Critical Error of “Reactivity”

I’ll never forget – as a young television reporter in 1982 for ABC affiliate KTEN TV in Ada, Oklahoma – first hearing about the Tylenol Murders. Somehow, numerous bottles of Extra-Strength Tylenol had been poisoned. At first, the scare (understandably) caused a nosedive in sales. However, the expert, amazingly-transparent manner in which it was handled…

Le Herron’s Marketing Wisdom

In our previous post featuring the wisdom of Le Herron, the much-loved and very successful CEO of O.M. Scott & Sons over an 18 year period stretching from the mid 60’s to the early 80’s, we saw, through some quotes from his book, Making Your Company Human: Inspiring Others to Reach Their Potential that the…

Quotes From A Leader

Last post you met Le Herron (CEO of O.M. Scott & Sons from 1965-1983) and learned the foundational principle of his leadership style; putting other people’s interests first. This, he learned as a lieutenant in World War II while being admonished by an old sergeant. A business leader putting other people’s interests first. “Naive? Not…

Making Your Company Human

I’m reading an amazing book on leadership, given me by my friend, Kristin Kern, whose company, Kernacopia, Ltd.  did the cover design. It’s entitled, Making Your Company Human: Inspiring Others to Reach Their Potential. Written by a hugely successful former CEO, Le Herron (with Sherry Christie), it’s truly a roadmap on why/how Go-Giver-type leaders finish…

The Value of Joy, Part Two

In Part One, we saw the expert advice entrepreneurial coach Dixie “Dynamite” Gillaspie provided in answer to her client’s concern that she struggles with charging a fee for her services because her work brings HER so much joy. The premise then would be that, because Dixie’s client so enjoys what she does, she shouldn’t be…