Category Archives: General

Gratitude And Love Languages from Liberty (Err, yes…again, the Cat)

Blog, GeneralBy Bob Burg September 15, 2010 14 Comments

Recently, I posted the following on Facebook: “My stray cat, Liberty, left a mouse’s head on the patio for me this morning. Not a dead mouse, the head of a dead mouse! I think that cat has been watching too many movies lately. Hmm, what is she trying to tell me?” 🙂 As a note,…

Trust And Its Effect On Loyalty And Company Growth

Blog, GeneralBy Bob Burg September 6, 2010 13 Comments

Webster’s defines trust as: The assured reliance on the character, ability, strength, or truth of someone or something. We often – in this blog – discuss trust, and how important it is in the selling process. Stephen M.R. Covey opined in his magnificent book, The Speed of Trust, and congruent with the Websternian* definition, that…

Handling Those “Unfair Things”

Blog, GeneralBy Bob Burg August 24, 2010 3 Comments

Life can seem — and even be — so unfair at times. “But it wasn’t my fault” or “This or that happened, and I had no control” are words we often hear from others. Perhaps, from time-to-time, even from ourselves. Sometimes, these “out of my control” incidents actually could have been avoided had we taken…

I Was Mortified

Blog, GeneralBy Bob Burg August 23, 2010 12 Comments

Mortified: Humiliated or shamed. That’s what I was last Friday afternoon, and it was my own fault. It began that morning during my visit to an Ear, Nose & Throat Specialist I was referred to by my physician. I’ve been having some challenges with laryngitis (that’s not good for a speaker to have, right?) 😉…

An Update On Liberty (The Cat, That Is)

Blog, GeneralBy Bob Burg August 10, 2010 26 Comments

You might recall the story of Liberty — the neighborhood stray cat who was considering allowing me to apply for the position of being her human, meaning I could feed her as much as I wanted to. And, yes, this time I do say “her” because — as many of you guessed — that’s what…

The Courage of a Sergeant That Molded a Leader

Blog, GeneralBy Bob Burg August 2, 2010 Leave a comment

When we last left off learning from one of my heroes; retired mega-successful business leader, Le Herron, I said that in our final article about this great man, we’d look at something he told me during our phone conversation. I had the honor of receiving a telephone call from him after he’d heard about the…

Schedule Enough Time For Important Conversations, Part 2

Blog, General, WWIBy Bob Burg July 28, 2010 3 Comments

In the previous article we saw that, whether it’s a family, organizational, sales, or other important matter, when you are about to take part in an important conversation, be sure that all parties involved have the time and willingness to participate. If you don’t, then the most likely result is that you either won’t have…

Schedule Enough Time For Important Conversations, Part 1

Blog, General, WWIBy Bob Burg July 27, 2010 7 Comments

The following is something I’ve found to make a dramatic difference in my life, especially in the area of communication which, by and large, I believe accounts for about 90 percent of all effectiveness: When you are about to take part in an important conversation, be sure that all parties have the time and willingness to…

If You Learn Just One Thing From Reading A Book…

Blog, GeneralBy Bob Burg July 20, 2010 8 Comments

Yes, if you learn just one thing from reading a book, that one…thing can help you become a better reader and a more effective human being. How is that? Let’s look at just a few examples: How To Read A Book by Mortimer Adler and Charles Van Doren. First published in 1940, it has terrific…

An Additional Thought On Empathy

Blog, General, WWIBy Bob Burg July 16, 2010 2 Comments

The last two posts, dealing with the value difference of empathy and the importance of effectively communicating it, reminded me of one of the many, many wise teachings of Zig Ziglar. It dealt with the difference between empathy and – what I call – it’s close cousin, sympathy. The lesson was included on one of…

Category Archives: General

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