Okay, just one more post (at least for now) 🙂 about one of my newest leadership heroes.
Last post we looked at wisdom from YUM! Brands Chairman and CEO, David Novak. In his great book, Taking People With You: The Only Way to Make Big Things Happen he discussed the importance of “Getting Inside The Heads” of those you wish to influence. In other words, it’s not enough for you to want or desire a goal, you must know what motivates and drives the people you wish to take with you. This, via genuine interest and caring regarding their needs, wants, goals and desires.
And, as important as this understanding is, it’s not enough. Why? Because one error can render you ideas nearly useless. According to Mr. Novak:
“One of the biggest mistakes leaders make is not thinking through all the people
they have to lead to get where they want to go.”
He says that a key question to ask yourself has to do with who you need to affect, influence or take with you in order to be successful. As a former marketing executive, he compares this to a marketer trying to identify potential customers. And he believes that must be a key area of your focus.
As examples of those others, he includes: “your boss, your coworkers, people on your team, people from other departments whose help you’ll need, or even people from outside your organization, such as shareholders, vendors, customers, or business partners.”
Terrific point! It reminds me of a leadership failure or two of mine where I’m pretty sure I persuaded those I attempted to persuade but left out key “needed people” from whom I never even tried to obtain “buy-in.” This wasn’t intentional; it was more a matter of not thinking things through and considering all the people whose commitment I would need.
It was a painful lesson but one from which I grew. When I read it in Mr. Novak’s book, it immediately brought back painful lessons, but ones I certainly needed to experience in order to grow. Or, maybe I’d have been better off reading about it instead. If there’s one thing better than learning from our own painful experience, it’s learning from someone else’s wisdom (which, most likely, was based on their own painful experience). 🙂
What do you see as a good methodology to make sure we dot all our i’s and cross all the t’s in this regard?
If you’d like to listen to my chat with David in which he shared numerous, hard-hitting and valuable ideas from his new book, click on http://bit.ly/ytSKI3
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