A warm, genuine, authentic smile is the very best “frame-setter.”
Before dealing with the city-hall bureaucrat, the customer service rep, your prospect, your client, your family member, etc., put a sincere smile on your face.
Here’s the interesting thing: Your smile doesn’t change them, it changes YOU. And THAT’s what changes them.
Have you found this to be the case?
Photo by Jonathan Daniels on Unsplash
Author: Bob Burg
https://www.burg.com Bob is author/coauthor of numerous books on sales, referrals, influence, persuasion, and people skills. His business parable, The Go-Giver, (coauthored with John David Mann) is an International Bestseller with well over one million copies sold and published in 30 languages.
Join “The Go-Giver® Success Vault” and have access to all of Bob's online courses plus much more at TheGoGiverAcademy.com.
