A warm, genuine, authentic smile is the very best “frame-setter.”
Before dealing with the city-hall bureaucrat, the customer service rep, your prospect, your client, your family member, etc., put a sincere smile on your face.
Here’s the interesting thing: Your smile doesn’t change them, it changes YOU. And THAT’s what changes them.
Bob speaks for corporations and organizations internationally, including fortune 500 companies, franchises, and numerous direct sales organizations. He is coauthor of the International Bestseller, The Go-Giver, as well as Go-Givers Sell More, The Go-Giver Leader, The Go-Giver Influencer, and author of the sales classic, Endless Referrals and Adversaries into Allies. The Go-Giver has been published in over 30 languages and has sold over a million copies. Join Bob in The Go-Giver Community Network by visiting TheGoGiverCommunity.com
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