Avoid “Bristle Words”

Blog, WWI10 Comments

In past articles, we’ve looked at words and attitudes we can take that will almost immediately give us the edge in bringing a potential conflict to a mutually beneficial, win/win solution. From a pleasant, sincere smile to, what I call, “apologizing in advance” when having to take someone away from what they’re used to doing,…

All Things Being Equal…

Blog, Endless Referrals35 Comments

Unlike its stereotype, Networking is not based on hitting up every new person you meet with some clever line about how great your product or service is while slapping a business card into their hand. I often define Networking as, “The cultivating of mutually beneficial, give and take, win/win relationships.” The focus is on the…