A Most Important “People Principle”…
Differences in cultures and individuals must both be respected. People are much more alike than different.
Why Communicating Value Is So Very Important…
Price is a dollar figure or dollar amount. (Or, of course, whatever form of currency is used in your country.) Value is the “relative worth or desirability of a thing to the end user.”
Understanding THEIR Belief System
Last video we saw that in the process of influence and persuasion it’s very important to understand what and how the other person thinks. We also explored why our own personal belief systems can make accomplishing that very difficult. On the other hand, as we discover in Influence & Success Insights Video #12, titled, “Understanding THEIR Belief System” it is something you can do, IF you’ll take action on two important ideas.
Listening… Now That’s a Thought
Received a telephone call from a company doing a survey: Me: Hi, this is Bob. Caller: Is Bob there? Me: Th…this is Bob. Good morning. Caller: I’m doing a survey regarding children and television. Do you have any children or grandchildren under the age of 13? Me: No, I have no children. Caller: I see.…
Bob, I Think She Just Needs To Be Listened To
In a recent post we looked at the importance of listening. Just listening; not problem-solving. While there are times that proactively helping someone solve a problem is very legitimate, paradoxically, not trying to solve a problem is often the best way to have it solved. By simply listening (allowing the other person to be heard)…
Compassionate Emptiness. Don’t Solve, Just Listen.
There are certainly times when — as a leader, coach or mentor — when someone comes to you with a problem or concern, it is indeed your job to solve it. However, such a situation is much more rare than the need to listen. To just listen. In his book, It’s Not About The Coffee,…
