It’s ALWAYS a Problem…Unless It Isn’t

It’s so natural to do, yet so very counterproductive. When presented with a negative question, or one intended to somehow put us the spot, we react defensively and dismiss it as though it’s not an issue at all. Which – of course – only tells that person and everyone observing that, indeed, it IS an issue. In Influence & Success Insights Video #22 titled, “It’s ALWAYS a Problem…Unless It Isn’t” Bob shares, through a fantastic example he witnessed several years ago, a much more effective, productive, and persuasive way to handle this type of situation.