Bob Burg

Tact, The Language of Strength

Those who master the art of tact will find that ideas of theirs that at one time would have almost automatically been resisted by others are now much more consistently and readily accepted. But, aren’t the facts themselves important? Sure they are. But, as we discover in Influence & Success Insights Video #15, titled, “Tact, The Language of Strength”, because we’re so often dealing with people whose emotions and egos supersede their logic…while facts matter, they don’t necessarily persuade. People persuade.