I love reading stories about how the lone individual, toiling away seemingly forever and after thousands of failures, finally — through a flash of inspiration — discovers the magic formula and creates a world-changing product, cure or market-altering invention. FANTASTIC stories! The only problem is that…they practically never happen. The more research you do the…
We’ve previously discussed the importance of Empathy. I’ve always loved Zig Ziglar’s explanation regarding the difference between empathy and sympathy. Briefly, with empathy, while you feel for the other, you are still able to be part of the solution and help. With sympathy, you identify so strongly that you become part of the problem and…
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