Please Don’t Confuse These Two When Providing Feedback…
Those who take pride in being “brutally honest” are typically much more interested in being brutal…than they are in being honest.
Great Communicators Understand These Two Are *Not* The Same…
We’ve all witnessed the arguments on social media where logical discourse quickly turns to vicious insults. This must stop for productive communication and mutual understanding.
The Beauty of Empathy
Of all the people skills that help a person to have “Genuine Influence” perhaps none is more important than a well-developed sense of empathy. But here’s something interesting: while many believe that in order to have empathy, you must understand exactly “how the other person feels”, as we see in Influence & Success Insights Video #16, titled, “The Beauty of Empathy”, that’s simply not the case.
Tact, The Language of Strength
Those who master the art of tact will find that ideas of theirs that at one time would have almost automatically been resisted by others are now much more consistently and readily accepted. But, aren’t the facts themselves important? Sure they are. But, as we discover in Influence & Success Insights Video #15, titled, “Tact, The Language of Strength”, because we’re so often dealing with people whose emotions and egos supersede their logic…while facts matter, they don’t necessarily persuade. People persuade.
Would You Say It If…?
Social media has allowed us to connect and converse with those who we might otherwise never have had the opportunity. It creates the context for democratizing influence, giving voice to individuals on a mass basis. It’s exciting just to consider the good that can be accomplished as various (and yes, opposing)…
Tact And Respect Does Not Equal Compromise
Tact and respect should not be confused with compromise. They are not necessarily one and the same. Tact and respect are about how we speak to someone. Compromise is about making concessions, whether philosophically or in action. Of course, there is a time and place when compromise is absolutely appropriate. Other times, it is not.…
They Can Be Learned
While tact is mainly a skill it is also an attitude. While empathy is mainly an attitude it is also a skill. Fortunately, both can be learned.
It’s That “New Information” That Makes It Happen :-)
A recent post discussed the difference in results between saying to someone, “If I could prove to you that…” as opposed to “If you could prove to yourself…” With that in mind, here’s another helpful tip. Again, this was learned from the great, Zig Ziglar (a few of you might be aware that he is…
Being Boss And Being Friends
One of the biggest difficulties many bosses have is how to maintain a positive, encouraging and even friendly relationship with their employees, while still keeping intact the line between boss and employee. The key, as usual, is positive communication. Beth from Michigan writes: “Bob, my staff has been with my company as long as I…
An Update On Our “Tact Challenge”
In a recent post we discussed Tact and how it is perhaps the most powerful concept in terms of mastering the art of positive persuasion or, “Winning Without Intimidation.” It’s also a great way of simply becoming a pleasant person to be around. I quoted my Dad, who defines tact as, “The language of strength.” Those…
