Being Boss And Being Friends

Blog, WWI11 Comments

One of the biggest difficulties many bosses have is how to maintain a positive, encouraging and even friendly relationship with their employees, while still keeping intact the line between boss and employee. The key, as usual, is positive communication. Beth from Michigan writes: “Bob, my staff has been with my company as long as I…

From the Inside Out

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There is perhaps nothing more powerful in beginning a conversation, or in overcoming an interpersonal challenge, than a smile. A warm, genuine, sincere smile that emanates from your heart (from the inside out). The vast majority of these challenges in both personal and in business relationships could most likely be resolved peacefully with a smile,…

Mindreading and Understanding

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{Quick note: In writing this post I’m featuring insights and wisdom learned from my Dad, Mike Burg whom, for years, I personally witnessed helping put broken families back together again.} One surprising area that occurs from time to time within even the healthiest of family relationships is the “unexpected complaint.” In other words, Susie is…

How To Politely Get Off The Phone

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When someone, maybe even a close friend or associate, constantly keeps you on the phone for a long time, how do you end the conversation politely and effectively, without offending that person? Here’s what works for me and for others: begin the conversation with, “Hey, great to hear from you, I’m just about to .…