Category Archives: WWI

Your Ultimate Potential with Ultimate Influence

Blog, Influence, Success, The Go-Giver, WWIBy Bob Burg July 23, 2012 2 Comments

While I sometimes promote events and programs at the end of a blog post, I don’t usually take the entire post to do so. This is the exception to the rule and I hope you’ll indulge me. As you know, a passion of mine is teaching the skills and principles of Influence and Persuasion. When…

Saying Sorry Helps, Too!

Blog, WWIBy Bob Burg July 17, 2012 16 Comments

Rebecca from Virginia wrote in with a good lesson for customer-service representatives (meaning, everyone in any company!) based on the post entitled, “ACKNOWLEDGE ME!” “Hey Bob, just had to write and say that your post was right on the mark. ”I’d been trying to straighten out a bank mess-up concerning my nine year old son’s…

Fill in The Blank. Influence Without Trust. As Futile As…

Blog, Influence, WWIBy Bob Burg May 7, 2012 8 Comments

Recently, on my Facebook page I posted the following: Trying to influence another person without first eliciting trust is as futile as…as…darn, hate when I can’t come up with a clever ending. 🙂 So, how would YOU end that sentence? Responses ranged from funny to profound; many of them both. Here they are… Dave Ferguson…

Effectively Communicating One’s Expertise

Blog, General, WWIBy Bob Burg May 4, 2012 35 Comments

A great friend of mine is an expert in his field. It’s a field that — while growing — is still under-the-radar in terms of mass consciousness. He writes and speaks about it but often feels as though his words are falling on deaf ears. He also feels as though sometimes he comes on too…

Bob, I Think She Just Needs To Be Listened To

Blog, General, WWIBy Bob Burg April 11, 2012 12 Comments

In a recent post we looked at the importance of listening. Just listening; not problem-solving. While there are times that proactively helping someone solve a problem is very legitimate, paradoxically, not trying to solve a problem is often the best way to have it solved. By simply listening (allowing the other person to be heard)…

One Of The Biggest Mistakes Leaders Make

Blog, General, WWIBy Bob Burg March 15, 2012 17 Comments

Okay, just one more post (at least for now) 🙂 about one of my newest leadership heroes. Last post we looked at wisdom from YUM! Brands Chairman and CEO, David Novak. In his great book, Taking People With You: The Only Way to Make Big Things Happen he discussed the importance of “Getting Inside The…

Of Human Machines And Reframes

Blog, WWIBy Bob Burg February 28, 2012 28 Comments

In Vernon Howard’s book, Esoteric Mind Power, he writes: “If a mechanical robot made a rude remark to you, you would not feel offended, for your ego would not feel threatened by a mere machine. But because you fail to see that most people are equally mechanical, you attribute an ego to them, which causes…

The Need to “Get Inside Their Head”

Blog, General, WWIBy Bob Burg February 24, 2012 14 Comments

So often, when we hear someone talk about “getting inside someone’s head” it’s meant as a way to manipulate and control. Athletes use this phrase a lot. They know that if they can get inside their opponent’s head — have them bothered, confused, intimidated, etc. — they can “throw them off their game” and make…

See It First…And THAT Can Be Tricky

Blog, The Go-Giver, WWIBy Bob Burg February 16, 2012 15 Comments

In a recent post it was suggested that before we could influence others regarding the value we provide them, we must first influence ourselves. In other words, we must understand (and really embrace) the great value we provide if we are going to be able to successfully communicate it to our prospective customers and clients.…

Influencer, Influence Thyself…First!

Blog, The Go-Giver, WWIBy Bob Burg January 26, 2012 52 Comments

Before we can influence others, we must first be able to influence ourselves that we have something of value to offer. I mean, if *we* wouldn’t listen to us…why would anyone else? At my live programs, I often bring up the story of my great friend, Amy Wells, owner of The Bridal Salon of San…

Category Archives: WWI

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