Category Archives: WWI

But What If They Don’t Know From Whence They Speak?

Blog, WWIBy Bob Burg December 1, 2010 4 Comments

In the previous article we discussed the importance of making sure we have our facts in order before providing our opinion; especially where it conflicts with someone else’s. Often, however, you’ll find it’s the other person who is declaring a truth without having the facts behind them. How might we handle this in such a…

First, Know From Whence You Speak

Blog, WWIBy Bob Burg November 30, 2010 11 Comments

One of the most effective methods of Winning Without Intimidation is to feel assured that when you offer an opinion, it is based on fact as opposed to conjecture. Based on proof as opposed to prejudice; knowledge as opposed to bias. And, logic as opposed to emotion. Too often, we (at least I) offer opinions…

Feeling Good About Oneself

Blog, WWIBy Bob Burg November 24, 2010 9 Comments

It’s so very basic; yet, it is perhaps the key element to understand when it comes to the art of leadership, influence, persuasion and Winning Without Intimidation. While I hesitate to use the word “everyone” it really does seem that everyone, at their most basic level, wants and desires to feel good about themselves. They…

Give Them Something to Live Up To, Part Two

Blog, WWIBy Bob Burg November 23, 2010 3 Comments

In Part One we learned from Les Giblin that people will often live up to the very traits you give them to live up to. I remember years ago – right after reading that in his book – having an opportunity to utilize this method with a person from whom I needed some specialized information.…

Give Them Something to Live Up To, Part One

Blog, WWIBy Bob Burg November 22, 2010 6 Comments

Yep – it’s true. Give someone a positive trait or characteristic to live up to and the chances are, they will. This is not just a feel-good philosophy but one that has proven to work time and again. In a previous article we looked at one reason. Now, let’s discuss another. In Les Giblin’s classic,…

Avoid “Bristle Words”

Blog, WWIBy Bob Burg November 12, 2010 10 Comments

In past articles, we’ve looked at words and attitudes we can take that will almost immediately give us the edge in bringing a potential conflict to a mutually beneficial, win/win solution. From a pleasant, sincere smile to, what I call, “apologizing in advance” when having to take someone away from what they’re used to doing,…

“I Appreciate Ya’”

Blog, WWIBy Bob Burg November 11, 2010 12 Comments

After completing a quick purchase or other business transaction with someone, instead of just saying “thank you”, let them know you appreciate them. A genuine smile and a quick, “I appreciate you” or “I appreciate ya’” works just fine. It’s that little extra special touch that separates you from everyone else – even the polite…

“Going to the Balcony”

Blog, WWIBy Bob Burg November 10, 2010 5 Comments

Being in control of our feelings and emotions doesn’t mean we ignore them and shut them down. It does mean we stay in charge of them. In other words, we control them rather than vice-versa. But how? While we’ve explored this topic in past articles, let’s look at another way; this in response to a…

Win By Making The Other’s “Case” First, Part Three

Blog, WWIBy Bob Burg October 28, 2010 4 Comments

In Parts One and Two we saw how effective it is, when in a disagreement, to point out the other person’s side of the issue first. It works in business. And, it works just as well in interpersonal situations. By doing this, we first establish our credibility, and then what we say on our own…

Win By Making The Other’s “Case” First, Part Two

Blog, WWIBy Bob Burg October 27, 2010 4 Comments

In Part One we discussed how effective it is in the persuasion process to actually first vocalize the opposing party’s views. What a great way to lower their feelings of defensiveness and create a positive context for him or her to be more accepting of your viewpoint. One of the best examples of this style…

Category Archives: WWI

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