Influence Archives - Page 10 of 13 - Bob Burg

Tact And Respect Does Not Equal Compromise

Blog, Influence, SuccessBy Bob Burg March 25, 2013 12 Comments

Tact and respect should not be confused with compromise. They are not necessarily one and the same. Tact and respect are about how we speak to someone. Compromise is about making concessions, whether philosophically or in action. Of course, there is a time and place when compromise is absolutely appropriate. Other times, it is not.…

Those Self-Justifying Feelings

Blog, Influence, Success, WWIBy Bob Burg March 1, 2013 22 Comments

In Daniel Goleman’s classic, Emotional Intelligence, he writes: “Feelings are self-justifying, with a set of perceptions and ‘proofs’ all their own.” How true, isn’t it? As human beings we tend to believe what we want to believe, based on our feelings. We then back up those emotion-based beliefs according to information congruent with what we…

Leaders Inspire What The Manager Cannot

Blog, InfluenceBy Bob Burg February 1, 2013 30 Comments

I loved this recent quote on Twitter by my great friend, Leadership Authority, Steve Keating: “People do not commit to a manager, they comply with a manager. People make commitments to a leader.” In my opinion – it aligns perfectly with one of my favorite sayings from a phenomenal mentor of mine, Dondi Scumaci who…

The Hidden Meaning of Brutal Honesty

Blog, Influence, WWIBy Bob Burg January 25, 2013 82 Comments

Those who take pride in being “brutally honest” are typically more interested in being brutal than they are in being honest. Indeed, sometimes difficult and uncomfortable things need to be said (and honesty in saying them is very important!). Usually, however, they can be said with tact and kindness. Being “brutally honest” is often more…

Some Doggone Awesome Mentoring and Coaching

Blog, Influence, Success, The Go-GiverBy Bob Burg January 15, 2013 30 Comments

They are cousins, aren’t they? I mean, mentoring and coaching. We might look at mentoring as the bigger picture and coaching as the hands-on. The forest and the trees. Of course, mentors also coach…and coaches mentor. They both encourage. And, they both bring out the best in their protege or student. And, I’ve never seen…

3 Reasons For Answering Your Critics

Blog, Influence, WWIBy Bob Burg January 3, 2013 38 Comments

In his draft of an excellent, soon-to-be-released book on leadership, Pat Sullivan, a long-time and hugely successful university coach and administrator, raised a very interesting point regarding handling critics and their criticism. He referred to Dr. Martin Luther King’s great insight into this topic at the beginning of his famous Letter from Birmingham Jail, written…

Exactly When Should We Agree to Disagree?

Blog, Influence, WWIBy Bob Burg December 21, 2012 20 Comments

Sometimes, we’re just not going to successfully move a person to our side of an issue. He or she is so deeply rooted in an ideology or philosophy that to change would be a renunciation of their individual, long-standing and deeply entrenched belief system. Politics is a somewhat easy example to cite. Despite the old…

The Two Reasons We Really Buy

Blog, Endless Referrals, Influence, Success, The Go-GiverBy Bob Burg November 12, 2012 36 Comments

Minutes before presenting last Friday morning for my client, WinWholesale, Inc. at their annual convention, I was speaking with COO, Monte Salsman. He shared with me a great piece of advice provided by one of his mentors nearly 20 years ago: “People buy only two things: solutions to problems and good feelings.” BINGO!!!!! Yep, think…

When It Comes To Emotions…Who’s Driving The Car?

Blog, General, Influence, SuccessBy Bob Burg October 29, 2012 26 Comments

I’d like to think that I’m a logical being. And, most others would like to think they are, as well. Yet, people being people, the great majority of us are much more driven by our emotions than we would like to think. I often quote the Talmudic saying, “Who is mighty? The one who can…

Fierce Loyalty – An Interview With Sarah Robinson

Blog, Endless Referrals, Influence, Interviews, SuccessBy Bob Burg October 22, 2012 5 Comments

You can probably think of a number of companies and organizations that have built communities so fiercely loyal it’s downright inspiring. Perhaps you even belong to one or two of these communities yourself. Unquestionably, these companies that inspire such loyalty tend to be hugely successful. Is this type of community worth building around your company…

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