Yes, I Would

Walking into a place named “Good Feet” (seller of arch support products) in Juno Beach, Florida I thought about the recent blog post regarding the concept of “good profits and bad profits” based on the book,  The Ultimate Question*: Driving Good Profits and True Growth by Fred Reichheld. I entered the store right before closing…

Authenticity and Integrity

In our business fable, The Go-Giver, John David Mann and I cite “The Law of Authenticity” which says, “The most valuable gift you have to offer is yourself.” In other words, as important as sales skills, technical skills and people skills absolutely are to the process of selling, without being truly authentic (and being able…

Play the Host; Not the Guest

With next week being “International Networking Week” — the brainchild of my friend, Dr. Ivan Misner, founder of BNI, the world’s largest referral organization, I thought it would be fitting to share just one method of relationship-building. As usual — and typical of true Networking, it is “other-focused” meaning that we take our eyes off…