Bob is author/coauthor of numerous books on sales, referrals, influence, persuasion, and people skills. His business parable,
The Go-Giver, (coauthored with John David Mann) is an International Bestseller with well over one million copies sold and published in 30 languages.
Join “The Go-Giver® Success Vault” and have access to all of Bob's online courses plus much more at
TheGoGiverAcademy.com.
Is it just me, or do you find it a bit annoying when someone “friends” you on Facebook and then asks you what you do (i.e. what line of work you are in)…when you’ve posted a description on your Facebook Info Page? Now, before you think I’m just being “nitpicky” let me ‘splain (“Oh Luuucy,…
So often in these articles we talk about giving before receiving, and that is certainly a very important aspect of helping a person to feel comfortable with you, and want to do for you. Whether in social relationships or sales, being the first to reach out is an extremely effective human relations strategy, as well…
“Your price is too high” are five words that seem to strike terror in the hearts of so many salespeople. But it really need not. In this article, we’ll look at some sage words from 19th century English philosopher John Ruskin that will help overcome this objection. I’m often asked, “What would you suggest is…
I was in a car with a woman I’d recently met. We were on our way to a restaurant for lunch; she was driving. Our conversation turned to the topic of higher consciousness. I suggested that mastering this concept was something that — if we truly desired to achieve — we would need to continually…
There is a 19th century folktale about a young fellow who went about town slandering the town’s wise man. One day, he went to the wise man’s home and asked for forgiveness. The wise man, realizing that this man had not internalized the gravity of his transgressions, told him that he would forgive him on…
(If you’re just joining this series, please read the previous installments.) Welfare — Has it Helped the Poor? (Part 1) Or, as Dr. Phil Would Say, “How’s That Working For You?” Back in the early 1960’s, President Lyndon B. Johnson decided to wage a war on poverty. It was called just that; “The War on…
The following actually happened a couple of years ago. While something specifically like this may or may not ever happen to you, the general situation most like has, and will again. Take note of the various “principles” and “techniques” used to turn this situation around. — 9:45 pm at “customs” at the Toronto International Airport,…
As people continue to ask what to do “now” in today’s economy, the answer continues to be, “the same things that work in any economy” … provide value, and be sure to communicate that value. Of course, you might have to find more people to do that with in order to get the same results,…
16th U.S. President Abraham Lincoln was one of the best when it came to Winning Without Intimidation. He knew how to make friends out of enemies, and keep conflict to a minimum. The following story is an excellent example: “…{On one occasion}, when another official sharply criticized Lincoln’s judgment, the president responded to a reporter’s…
With next week being “International Networking Week” — the brainchild of my friend, Dr. Ivan Misner, founder of BNI, the world’s largest referral organization, I thought it would be fitting to share just one method of relationship-building. As usual — and typical of true Networking, it is “other-focused” meaning that we take our eyes off…