So often there are words people use interchangeably but when digging just a bit deeper we see that they are actually very, very different. We saw an example of that just two videos ago regarding “persuasion” and “manipulation.”
In Influence & Success Insights Video #8 titled, “Respond Instead of React” we explore why understanding the difference in these two “R Words” can make a major difference between being controlled by your emotions (and the words or actions of others) and being at your most effective regardless of the situation at-hand.
Here’s a powerful lesson based on a teaching Bob learned nearly 40 years ago…which continues to serve him well today. More importantly — it can serve you just as well.
To read the full transcript of the video click here and then click SHOW MORE in the video description.
To watch my previous Influence & Success Insights videos click here.